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List:       sidewinder
Subject:    RE: [Sidewinder] FW: Newest Sidewinder GUI
From:       "Weeks, Jeff" <jweeks () fnni ! com>
Date:       2001-09-06 17:47:17
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I would come sit on your door step but I don't believe I have the proper GUI
loaded to manage your door step.  Is there any kind of date as to when this
will be fixed?  These problems are killing our configuration/troubleshooting
times.  These new GUI's are great for new customers that have not had to
deal with the sidewinder GUI's, but what about all your existing customers
that are getting sick and tired of having to retrain our staff every time a
new GUI comes out. Thanks

-----Original Message-----
From: Foote-Lennox, Tomo [mailto:tomo_foote-lennox@securecomputing.com]
Sent: Thursday, September 06, 2001 11:41 AM
To: sidewinder@adeptech.com
Subject: [Sidewinder] FW: Newest Sidewinder GUI



No need for flame wars or anybody to have a sit-in on our door step.  Of
course, you are right about the feature.  I have talked to several customers
who have similar opinions of the new screen.  The intent of this change was
to remove the confusion that many customers were having with the old screen.
Most of the screen have a left-to-right flow to them that helps new users to
know what to do.  The old network objects screen had a kind of
right-to-middle left-to-popup order that was confusing a lot of users.  The
new screen achieves its goal, but in the process we dropped some things.  By
the time we realized the seriousness of the problem, we were already at code
freeze for the next release.  (The 5.2 release is mostly a Common Criteria
effort; there are just a few new features in it.)  I have already put this
issue on my hot list.  Engineering has agreed to it.  It will be in the next
release for sure, and depending on the order we do thing in, maybe a patch
even sooner.


-----Original Message----- 
From:   Jeffery.Gieser@minnesotamutual.com [
mailto:Jeffery.Gieser@minnesotamutual.com
<mailto:Jeffery.Gieser@minnesotamutual.com> ] 
Sent:   Wednesday, 2001-September-05 10:02 
Subject:        Newest Sidewinder GUI 

Everyone, 

I would like to warn everyone that this is a bit of a flame pointed at
Secure Computing.  I have heard that the newest Sidewinder GUI did not have
it's serious issues resolved in Sidewinder 5.2 and that there is possibly
not a plan to fix some of the issues in the GUI.  I have had a CAR opened up
and have complained to my sales rep with NO satisfactory results so I am
taking this to the forum in the hopes that Secure will address these issues.
Please if you feel the way I do call Secure Computing and request that a CAR
be opened.  



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