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List:       security-jobs
Subject:    [SJ-JOB] Sales Engineer, New York or New Jersey Metro Area, US
From:       jobs () websense ! com
Date:       2005-05-31 19:00:49
Message-ID: 20050531190049.9871.qmail () sfcm ! securityfocus ! com
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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position:	Sales Engineer
Location:	New York or New Jersey Metro Area, New York, US
Type:		Permanent F/T
Closing Date:	06/26/2005

Actual Job title: Field Systems Engineer

Websense, Inc. (NASDAQ: WBSN), a global leader in web filtering and a premier \
provider of web security software, enabling organizations to optimize employee use of \
computing resources and mitigate new threats related to internet use including \
instant messaging, peer-to-peer, and spyware. Websense products enhance productivity \
and security, optimize the use of IT resources and mitigate legal liability for our \
customers. Preferred by Fortune 500 companies, Websense serves more than 23,600 \
customers worldwide, representing 18.5 million seats.

Job Summary:
Responsible for field support of Websense products.  Focus of the Field Systems \
Engineer position is on new opportunities and key accounts.  Additional focus is on \
developing and expanding customer loyalty, increasing brand awareness and generating \
additional up-sell opportunities.  Position works directly with Regional Sales \
Managers, potential customers, VARs and field staff.  Manages new accounts and \
coordinates client resources.  Interacts with Sales, Product Management and \
Engineering to coordinate resolution of technical issues.  Extensive travel \
throughout region required.

Essential Functions:
-Provides technical support to customers and partners, including installations, \
                troubleshooting and training of Websense related products.
-Act as an interface between Sales organization and Technical staff to resolve \
                outstanding issues.
-Assist in closing business in regional territories through field visits to major \
                account prospects.
-Perform product demos at customer and partner sites.
-Provide reporting on customer account and field activities to Sales, product \
                Management and Engineering.
-Conduct technical client meetings and provide written and verbal communication to \
                the client.
-Work closely with customer in the design and implementation/integration of the \
Websense product. 



JOB REQUIREMENTS
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-Education: Bachelors degree in technical discipline or equivalent related \
                experience.
-Experience: 3+ years experience as a field support engineer calling on resellers and \
                corporate customers.
-Excellent verbal and written communication skills.
-Prior experience with a software vendor or software reseller.
-Experience conducting product training for resellers and customers.
-In-depth knowledge of best practices for hardware systems implementation.
-Willing to travel.
-Strong background in presentation skills to resellers, end users and large \
                audiences.
-Strong commitment to customer loyalty/satisfaction.
-Experience in installation and configuration of network security products such as \
                firewalls, anti-virus or intrusion detection systems.
-Excellent knowledge of Microsoft Windows NT/2000 operating environments as well as a \
strong overall understanding of complex computer networking environments, large-scale \
                systems integration projects and software deployments.  
-Experience with Solaris or Linux, security solutions such as Proxies, Firewalls \
and/or caching hardware is highly desirable. 



CONTACT
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To be considered for this position, please e-mail your resume to: jobs@websense.com, \
subject = Field Systems Engineer, NY/NJ

No relocation will be provided for this position. Competitive benefits package. EOE.


 

Websense, Inc.
jobs@websense.com



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