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List:       rtir
Subject:    [rtir] Add Blocks to Custom Queue
From:       Nicole Powell <nicolepowell85 () gmail ! com>
Date:       2015-12-18 18:59:56
Message-ID: B4531AA4-C10C-44AD-837B-802716712239 () gmail ! com
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For RTIR it looks as thought you can only link a block ticket to an incident ticket. But what if I have custom queues (with same lifecycle as incidents) and want to link blocks to these?

From the desk of Nicole A. Powell....=
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