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List:       rtir
Subject:    Re: [Rtir] Reporting broken
From:       Jesse Vincent <jesse () bestpractical ! com>
Date:       2008-09-24 22:53:24
Message-ID: 20080924225324.GT81004 () 31b ! local
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On Wed 24.Sep'08 at 10:31:45 +0100, Tony Arnold wrote:
> When I run a report (Tools->Reporting), the categorised items always
> show zero. I'm running RT 3.7.26 and RTIR 2.3.17. Is this fixed in the
> latest release or is there a patch?
> 
It's _definitely_ worth coming up to RTIR 2.4.0 and RT 3.8.1. We've
fixed all sorts of issues. 

I have a sneaking suspicion that your database logs will show all sorts
of complaints about those reports if you have a look

-jesse

> Many thanks.
> 
> Regards,
> Tony.
> -- 
> Tony Arnold,                        Tel: +44 (0) 161 275 6093
> Head of IT Security,                Fax: +44 (0) 870 136 1004
> University of Manchester,           Mob: +44 (0) 773 330 0039
> Manchester M13 9PL.                 Email: tony.arnold@manchester.ac.uk
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> 

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