'[Rtir] No Screen Refresh After Entering New Incident'

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List: rtir
Subject: [Rtir] No Screen Refresh After Entering New Incident
From: Sanitra Angram <Sanitra.Angram () hilton ! com>
Date: 2008-07-07 20:47:56
Message-ID: 6CA35B6E0EF5FC44A9E21F180B56FE06310E36548A () hwmxmsg09 ! hotels ! ad ! hilton ! com
[Download RAW message or body]

After hitting the "create" on the incident form, the screen is not refreshe=
d with status info. You have to hit the "Back" or change the URL to get bac=
k to the interface. We just get a blank page with "Done" in the browser sta=
tus bar and the URL is updated to http://...Ticket/Create.html.

Anyone ever had this problem?

Thanks,

Sanitra S. Angram
Manager, Incident Response
Enterprise Information Security Office
Hilton Hotels Corporation
3180 Players Lane
Memphis, Tennessee 38125Office: (901) 748.7968
Secure Fax: (901) 748.7820
Cell: (901) 604.7810
sanitra.angram@hilton.com

Notice of Confidentiality: This message and any attachments may contain con=
fidential and privileged information. If it has been sent to you in error, =
please reply to advise the sender of the error and then immediately delete =
this message. Thank you.

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<div class=Section1>

After hitting the &#8220;create&#8221; on the incident form,
the screen is not refreshed with status info. You have to hit the &#8220;Back&#8221;
or change the URL to get back to the interface. We just get a blank page with \
&#8220;Done&#8221; in the browser status bar and the URL is updated to \
http://&#8230;Ticket/Create.html.<o:p></o:p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Anyone ever had this problem?<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Thanks,<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Sanitra S. Angram<o:p></o:p></p>

<p class=MsoNormal>Manager, Incident Response<o:p></o:p></p>

<p class=MsoNormal>Enterprise Information Security Office<o:p></o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;color:gray'>Hilton Hotels
Corporation<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;color:gray'>3180 Players \
Lane<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;color:gray'>Memphis, Tennessee
38125Office: (901) 748.7968<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;color:gray'>Secure Fax: (901)
748.7820<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;color:gray'>Cell: (901)
604.7810<o:p></o:p></span></p>

<p class=MsoNormal><span \
style='font-size:10.0pt;color:gray'>sanitra.angram@hilton.com</span><span \
style='font-size:10.0pt;font-family:"Bell \
MT","serif";color:gray'><o:p></o:p></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

Notice of Confidentiality: This message and any attachments may
contain confidential and privileged information. If it has been sent to you in
error, please reply to advise the sender of the error and then immediately
delete this message. Thank you.<o:p></o:p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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