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List:       rt-users
Subject:    Re: [rt-users] search for 'this week'?
From:       Stephen Dowdy <sdowdy () ucar ! edu>
Date:       2016-04-15 0:18:47
Message-ID: CA+CZZDauPW0vqA0=TyRQoPb_5nLOcKok96mDTFCCxM3FRX8-wg () mail ! gmail ! com
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I created saved searches:

   "This Week's Tickets"   =   Created > 'Last Sunday'
   "Last Week's Tickets"   =   Created > 'Sunday Before Last' AND Created <
'Last Sunday'
   "Today's Tickets"       =   Created > 'Midnight'
   "Yesterday's Tickets"   =   Created > 'midnight 1 days ago' AND Created
< 'midnight'

adding from there, you should be able to modify for Resolved, Owned by Me,
etc...

--stephen

On Thu, Apr 14, 2016 at 5:54 PM, Josh Tackitt <tackittj@reed.edu> wrote:

> I'd like to add a saved search/chart that displays the # of tickets
> Created 'this week' and the number of tickets Resolved 'this week'.
>
> Is such a thing possible?
>
> -Josh
>
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
>
>


-- 
Stephen Dowdy  -  Systems Administrator  -  NCAR/RAL
303.497.2869   -  sdowdy@ucar.edu        -  http://www.ral.ucar.edu/~sdowdy/

[Attachment #5 (text/html)]

<div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace">I created \
saved searches: <br><br></div><div class="gmail_default" \
style="font-family:monospace,monospace">     &quot;This Week&#39;s Tickets&quot;     =     \
Created &gt; &#39;Last Sunday&#39;<br></div><div class="gmail_default" \
style="font-family:monospace,monospace">     &quot;Last Week&#39;s Tickets&quot;     =     \
Created &gt; &#39;Sunday Before Last&#39; AND Created &lt; &#39;Last Sunday&#39;<br></div><div \
class="gmail_default" style="font-family:monospace,monospace">     &quot;Today&#39;s \
Tickets&quot;             =     Created &gt; &#39;Midnight&#39;<br></div><div \
class="gmail_default" style="font-family:monospace,monospace">     &quot;Yesterday&#39;s \
Tickets&quot;     =     Created &gt; &#39;midnight 1 days ago&#39; AND Created &lt; \
&#39;midnight&#39;<br></div><div class="gmail_default" \
style="font-family:monospace,monospace"></div><div class="gmail_default" \
style="font-family:monospace,monospace"><br></div><div class="gmail_default" \
style="font-family:monospace,monospace">adding from there, you should be able to modify for \
Resolved, Owned by Me, etc...<br><br></div><div class="gmail_default" \
style="font-family:monospace,monospace">--stephen<br></div></div><div \
class="gmail_extra"><br><div class="gmail_quote">On Thu, Apr 14, 2016 at 5:54 PM, Josh Tackitt \
<span dir="ltr">&lt;<a href="mailto:tackittj@reed.edu" \
target="_blank">tackittj@reed.edu</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" \
style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I&#39;d \
like to add a saved search/chart that displays the # of tickets Created &#39;this week&#39; and \
the number of tickets Resolved &#39;this week&#39;.   <div><br></div><div>Is such a thing \
possible?</div><span class="HOEnZb"><font \
color="#888888"><div><br></div><div>-Josh</div><div><div><div dir="ltr"><div></div></div></div> \
</div></font></span></div> <br>---------<br>
RT 4.4 and RTIR Training Sessions <a href="https://bestpractical.com/training" rel="noreferrer" \
                target="_blank">https://bestpractical.com/training</a><br>
* Washington DC - May 23 &amp; 24, 2016<br>
<br></blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature">Stephen \
Dowdy   -   Systems Administrator   -   NCAR/RAL<br>303.497.2869     -   <a \
href="mailto:sdowdy@ucar.edu" target="_blank">sdowdy@ucar.edu</a>            -   <a \
href="http://www.ral.ucar.edu/~sdowdy/" \
target="_blank">http://www.ral.ucar.edu/~sdowdy/</a><br><br><br></div> </div>



---------
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016


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