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List:       rt-users
Subject:    Re: [rt-users] Memory leak when merging tickets, RT 4.2.2
From:       Jonah Hirsch <Jonah.Hirsch () nau ! edu>
Date:       2014-01-28 21:37:08
Message-ID: 563057883B14F74A83CA92FDE413848A2F404F9B () yew ! nau ! froot ! nau ! edu
[Download RAW message or body]

Yeah I'd removed AssetTracker a while ago. Looks like I missed the _Vendor files \
since that's all that remained (CustomFields, CustomField, System, and Ticket \
_Vendor.pm files).

Removing those files has fixed the issue. Thanks for helping me track this down!

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com \
                [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Alex \
                Vandiver
Sent: Tuesday, January 28, 2014 2:28 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Memory leak when merging tickets, RT 4.2.2

On Tue, 2014-01-28 at 21:12 +0000, Jonah Hirsch wrote:
> I got the upgrades to run successfully, but I still get the memory 
> issue when merging tickets.
> 
> I noticed that System_Vendor.pm wasn't a stock RT file either, but I'm 
> not sure where it came from. Here's its contents:

That would be the third-party RTx::AssetTracker extension -- which as fas as I'm \
aware does not function on RT 4.2.  If it's installed into /opt/rt4/lib/, it's also \
installed incorrectly, which will make removing it somewhat more difficult -- you \
                should remove all *_Vendor.pm, *_Overlay.pm, and *_Local.pm files \
                from /opt/rt4/lib/
 - Alex


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