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List: rt-users
Subject: Re: [rt-users] Custom Fields on Excel Report
From: Jim Berry <jim.h.berry () frb ! gov>
Date: 2014-01-27 14:26:17
Message-ID: 328C311131899241A0CD6A885762A63015C4672F () m1-mailbox03
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[Attachment #2 (text/plain)]
When building the search, once the queue is selected, look at Display Columns \
panel. The custom fields names should appear in the Add Columns: list. You will \
want to experiment with the Format: options and the order under Show \
Columns.
--
Jim
-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com \
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of \
Bartosz Maciejewski
Sent: Monday, January 27, 2014 8:27 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Custom Fields on Excel Report
Hi List!
I have lots of custom fields im my queues, and when I choose one queue in query \
builder I have list of all custom fields assigned to this queue. But even if query is \
built on custom fields values I don't see values of custom fields in results window, \
nor in exported excel file.
How can I get all fields both default and custom on results page and excel file?
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<p style="margin-bottom:12.0pt"><span style="font-size:10.0pt">When building the \
search, once the queue is selected, look at Display Columns \
panel. The custom fields names should appear in the Add Columns: \
list. You will want to experiment with the Format: options and the order \
under Show Columns.<br>
--<br>
Jim<br>
<br>
-----Original Message-----<br>
From: rt-users-bounces@lists.bestpractical.com [<a \
href="mailto:rt-users-bounces@lists.bestpractical.com">mailto:rt-users-bounces@lists.bestpractical.com</a>] \
On Behalf Of Bartosz Maciejewski<br>
Sent: Monday, January 27, 2014 8:27 AM<br>
To: rt-users@lists.bestpractical.com<br>
Subject: [rt-users] Custom Fields on Excel Report<br>
<br>
Hi List!<br>
<br>
I have lots of custom fields im my queues, and when I choose one queue in query \
builder I have list of all custom fields assigned to this queue. But even if query is \
built on custom fields values I don't see values of custom fields in results window, \
nor in exported excel file.<br>
<br>
How can I get all fields both default and custom on results page and excel \
file?</span><o:p></o:p></p> </div>
</body>
</html>
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