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List: rt-users
Subject: Re: [rt-users] Start page is displaied when DB is unavalable
From: Asanka Gunasekera <asanka_gunasekera () yahoo ! co ! uk>
Date: 2013-03-29 16:15:56
Message-ID: 1364573756.14946.YahooMailNeo () web172602 ! mail ! ir2 ! yahoo ! com
[Download RAW message or body]
:) thanks Reslan, Regards
Asanka
________________________________
From: Ruslan Zakirov <ruz@bestpractical.com>
To: Asanka Gunasekera <asanka_gunasekera@yahoo.co.uk>
Cc: RT User List <rt-users@lists.bestpractical.com>
Sent: Friday, 29 March 2013, 1:33
Subject: Re: [rt-users] Start page is displaied when DB is unavalable
On Thu, Mar 28, 2013 at 10:23 PM, Asanka Gunasekera
<asanka_gunasekera@yahoo.co.uk> wrote:
> Thank you Ruslan, hope I will not break what is working :) and is this fixed
> on later releases since I am planning on doing an upgrade to the latust
It's not at the moment and I don't know if it's on anybody's radar.
> Best Regards
>
> ________________________________
> From: Ruslan Zakirov <ruz@bestpractical.com>
> To: Asanka Gunasekera <asanka_gunasekera@yahoo.co.uk>
> Cc: RT User List <rt-users@lists.bestpractical.com>
> Sent: Thursday, 28 March 2013, 20:26
> Subject: Re: [rt-users] Start page is displaied when DB is unavalable
>
> On Thu, Mar 28, 2013 at 2:59 PM, Asanka Gunasekera
> <asanka_gunasekera@yahoo.co.uk> wrote:
>> Hi I am running RT 4.00 and when trying to connect to RT it gives starter
>> page when the database is not available. How can I stop this behaviour or
>> start a page saying that the RT is down when the DB is not available
>> Thanks and Regards
>
> Filed as a bug/feature request [1]. It's not hard to implement. If you
> want to then you should start around line 274 in
> lib/RT/Interface/Web/Handler.pm. Grep for ConnectToDatabase.
>
> [1] http://issues.bestpractical.com/Ticket/Display.html?id=23332
>
>
> --
> Best regards, Ruslan.
>
>
--
Best regards, Ruslan.
[Attachment #3 (text/html)]
<html><body><div style="color:#000; background-color:#fff; font-family:times new \
roman, new york, times, serif;font-size:12pt"><div><span>:) thanks Reslan, \
Regards</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: \
'times new roman', 'new york', times, serif; background-color: transparent; \
font-style: normal;"><span><br></span></div><div style="color: rgb(0, 0, 0); \
font-size: 16px; font-family: 'times new roman', 'new york', times, serif; \
background-color: transparent; font-style: \
normal;"><span>Asanka</span></div><div><br></div> <div style="font-family: 'times \
new roman', 'new york', times, serif; font-size: 12pt;"> <div style="font-family: \
'times new roman', 'new york', times, serif; font-size: 12pt;"> <div dir="ltr"> <font \
size="2" face="Arial"> <hr size="1"> <b><span \
style="font-weight:bold;">From:</span></b> Ruslan Zakirov \
<ruz@bestpractical.com><br> <b><span style="font-weight: bold;">To:</span></b> \
Asanka Gunasekera <asanka_gunasekera@yahoo.co.uk> <br><b><span \
style="font-weight: bold;">Cc:</span></b> RT User List \
<rt-users@lists.bestpractical.com> <br> <b><span style="font-weight: \
bold;">Sent:</span></b> Friday, 29 March 2013, 1:33<br> <b><span style="font-weight: \
bold;">Subject:</span></b> Re: [rt-users] Start page is displaied when DB is \
unavalable<br> </font> </div> <br>On Thu, Mar 28, 2013 at 10:23 PM, Asanka \
Gunasekera<br><<a ymailto="mailto:asanka_gunasekera@yahoo.co.uk" \
href="mailto:asanka_gunasekera@yahoo.co.uk">asanka_gunasekera@yahoo.co.uk</a>> \
wrote:<br>> Thank you Ruslan, hope I will not break what is working :) and is this \
fixed<br>> on later releases since I am planning on doing an upgrade to the \
latust<br><br>It's not at the moment and I don't know if it's on anybody's \
radar.<br><br>> Best Regards<br>><br>> \
________________________________<br>> From: Ruslan Zakirov <<a \
ymailto="mailto:ruz@bestpractical.com" \
href="mailto:ruz@bestpractical.com">ruz@bestpractical.com</a>><br>> To: Asanka \
Gunasekera <<a ymailto="mailto:asanka_gunasekera@yahoo.co.uk" \
href="mailto:asanka_gunasekera@yahoo.co.uk">asanka_gunasekera@yahoo.co.uk</a>><br>> \
Cc: RT User List <<a ymailto="mailto:rt-users@lists.bestpractical.com" \
href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>><br>> \
Sent: Thursday, 28 March 2013, 20:26<br>> Subject: Re: [rt-users] Start page is \
displaied when DB is unavalable<br>><br>> On Thu, Mar 28, 2013 at 2:59 PM, \
Asanka Gunasekera<br>> <<a ymailto="mailto:asanka_gunasekera@yahoo.co.uk" \
href="mailto:asanka_gunasekera@yahoo.co.uk">asanka_gunasekera@yahoo.co.uk</a>> \
wrote:<br>>> Hi I am running RT 4.00 and when trying to connect to RT it gives \
starter<br>>> page when the database is not available. How can I stop \
this behaviour or<br>>> start a page saying that the RT is down when the DB is \
not available<br>>> Thanks and Regards<br>><br>> Filed as a bug/feature \
request [1]. It's not hard to implement. If you<br>> want to then you should start \
around line 274 in<br>> lib/RT/Interface/Web/Handler.pm. Grep for \
ConnectToDatabase.<br>><br>> [1] <a \
href="http://issues.bestpractical.com/Ticket/Display.html?id=23332" \
target="_blank">http://issues.bestpractical.com/Ticket/Display.html?id=23332</a><br>><br>><br>> \
--<br>> Best regards, Ruslan.<br>><br>><br><br><br><br>-- <br>Best regards, \
Ruslan.<br><br><br> </div> </div> </div></body></html>
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