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List:       rt-users
Subject:    Re: [rt-users] Tie a Group to a Queue
From:       Thomas Sibley <trs () bestpractical ! com>
Date:       2013-03-27 18:48:07
Message-ID: 51533EE7.70808 () bestpractical ! com
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On 03/27/2013 11:15 AM, Ruslan Zakirov wrote:
> As you guessed using Cc/AdminCcs roles on queues changes who recieves
> notifications. I recall code that allows you to set up scrip to notify
> ticket Ccs, but don't notify ticket's queue Ccs. However, I can not
> find it in our repo.

RT::Extension::NotifyBasedOnOwnership [1] contains an
RT::Action::NotifyAtTicketLevel action.

[1] https://metacpan.org/module/RT::Extension::NotifyBasedOnOwnership
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