[prev in list] [next in list] [prev in thread] [next in thread] 

List:       rt-users
Subject:    Re: [rt-users] Some questions, a few oddities, and some must-haves...
From:       Thomas Sibley <trs () bestpractical ! com>
Date:       2012-06-29 19:06:46
Message-ID: 4FEDFCC6.7090905 () bestpractical ! com
[Download RAW message or body]

On 06/29/2012 11:53 AM, April Rosenberg wrote:
> For #2 I actually have a custom field in my queue definitions that I call
> Signature which is my first custom field for queues.  I then have:
> 
> {$Ticket->QueueObj->FirstCustomFieldValue()}

You should really pass in the expected argument to that method so it
always grabs the right CF instead of relying on ordering:

{$Ticket->QueueObj->FirstCustomFieldValue('Signature')}
[prev in list] [next in list] [prev in thread] [next in thread]