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List:       rt-users
Subject:    Re: [rt-users] Search users
From:       Ruslan Zakirov <ruz () bestpractical ! com>
Date:       2012-06-27 21:25:50
Message-ID: CAMOxC8v85pkdN94zA1k7e=8gPLaay8OYE=0qA2YOnKBt0ARNkg () mail ! gmail ! com
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Hi,

Simple search box supports putting email address to mean search active
tickets where that user is requestor.

It can be extended if you like.

On Wed, Jun 27, 2012 at 9:41 AM, Simon Walter <simon@gikaku.com> wrote:
>
> Hi all,
>
> I have a question about searching for users. I'd like to enable the support
> staff to type in a name and click search and then see all the users (most
> probably email requestors) that have a surname or firstname LIKE the query.
>
> Then click on the that user, and see all tickets ever created by that user.
>
> It seems like it would be a pretty common thing to do. Is there
> functionality for this? Do I need to write a plugin?
>
> Regards,
>
> Simon



-- 
Best regards, Ruslan.
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