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List:       rt-users
Subject:    Re: [rt-users] Migration gone awry
From:       Troels Knak-Nielsen <troelskn () gmail ! com>
Date:       2012-04-30 11:17:16
Message-ID: CAM1FnQ5oNF8VGfo_U+kh8KAWxBK8C0=_SZVwmHc65Gwj1GwoKw () mail ! gmail ! com
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Thanks. rt-validator did indeed balk, but recreating the internal groups
didn't solve the problem.

Anyway - As a workaround, we just created new tickets and merged the faulty
tickets into the newly created one and it appears to work.

-- 
troels

On 25 April 2012 15:03, Thomas Sibley <trs@bestpractical.com> wrote:

> On 04/25/2012 04:45 AM, Troels Knak-Nielsen wrote:
> > I know I brought this upon myself, but does any one here have any idea
> > about what is wrong?
>
> You didn't create the internal groups RT uses for roles on a ticket,
> including Owner.  Running rt-validator may be able to fix this up for
> you, but it's likely to not be the only thing that's a little odd in
> your db.
>
> Thomas
>

[Attachment #3 (text/html)]

Thanks. rt-validator did indeed balk, but recreating the internal groups didn&#39;t \
solve the problem.<div><br></div><div>Anyway - As a workaround, we just created new \
tickets and merged the faulty tickets into the newly created one and it appears to \
work.<br> <br>-- </div><div>troels</div><div><br><div class="gmail_quote">On 25 April \
2012 15:03, Thomas Sibley <span dir="ltr">&lt;<a href="mailto:trs@bestpractical.com" \
target="_blank">trs@bestpractical.com</a>&gt;</span> wrote:<br> <blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex"><div class="im">On 04/25/2012 04:45 AM, Troels Knak-Nielsen \
wrote:<br> &gt; I know I brought this upon myself, but does any one here have any \
idea<br> &gt; about what is wrong?<br>
<br>
</div>You didn&#39;t create the internal groups RT uses for roles on a ticket,<br>
including Owner.  Running rt-validator may be able to fix this up for<br>
you, but it&#39;s likely to not be the only thing that&#39;s a little odd in<br>
your db.<br>
<span class="HOEnZb"><font color="#888888"><br>
Thomas<br>
</font></span></blockquote></div><br></div>



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