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List:       rt-users
Subject:    Re: [rt-users] Add a group as cc: watcher during ticket creation possible ?
From:       "Michael Polenske" <Michael.Polenske () skm-skyline ! de>
Date:       2012-04-27 14:05:38
Message-ID: D50AFE28895EE74DB5C80EB105CC0882F34CC3 () zserv1 ! skm ! local
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:( Ok, I expected this already. Thanks for your info !

Cheers - Michael

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: Freitag, 27. April 2012 15:46
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Add a group as cc: watcher during ticket
creation possible ?

On Fri, Apr 27, 2012 at 03:09:51PM +0200, Michael Polenske wrote:
>    I try to add a group as watcher-cc: during ticket creation (via
webinterface). It seems not
>    possible, I have to open the ticket afterwards and add the group
manually. Is there a way to
>    enable this ?

Unfortunately, the Requestor/Cc/AdminCc fields are passed through an
email address parser which restricts what can be passed in there.

-kevin
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