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List:       rt-users
Subject:    Re: [rt-users] Missing Menu on Left
From:       Kevin Falcone <falcone () bestpractical ! com>
Date:       2011-07-27 21:11:40
Message-ID: 20110727211140.GJ807 () jibsheet ! com
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On Wed, Jul 27, 2011 at 09:04:22AM -0800, James Zuelow wrote:
> ----Original Message----
> From: rt-users-bounces@lists.bestpractical.com
> [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf
> Of Kevin Falcone
> Sent: Wednesday, July 20, 2011 2:51 PM
> To: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] Missing Menu on Left
> 
> > On Wed, Jul 20, 2011 at 10:46:48PM +0000, Roberto Hoyle wrote:
> > > James Zuelow <James_Zuelow <at> ci.juneau.ak.us> writes:
> > > 
> > > > You don't, by chance, have mod_speling enabled do you?
> > > > 
> > > > When I started testing 4.0.1 I had mod_speling enabled to fix
> > > > capitalization, and that broke the RT menus.
> > > 
> > > Thanks, James!  That was exactly my problem.  Disabling mod_speling
> > > brought the menus out.
> > 
> > I'd be fascinated to know what URL it is breaking so we can add a
> > note to the documentation. 
> > 
> > -kevin
> 
> I know this is stale, and I am hoping that Roberto gave you more information.
> I have had just a little bit of time to play with this, and it is really odd to me.
> With mod_speling turned on, none of the drop-down menus in the title field are \
> there. (Everything from "logged on as..." and to the left.
> Same behavior with IE8 and Firefox 3.6/Firefox 5.
> But if I look at the HTML source for the page, I can find the menus in the source!

Unfortunately, no, I haven't received any further information.

Look at the top of your HTML source for the css and js links,
something like /NoAuth/css/*squished and /NoAuth/js/*squished
and try loading them to see what error you get

-kevin

> There are no errors in the Apache logs.  From Apache's point of view everything was \
> sent to the client as it should have been. 
> I suppose that there is something breaking in the css that is telling the browser \
> not to display the menus. 
> I'm not at all a web designer though, so I have a hard time following what is going \
> on. 
> If you have anything specific you would like me to try, just let me know.
> 
> James Zuelow
> Systems Operations Manager
> City and Borough of Juneau MIS
> (907) 586-0236 
> 
> 
> --------
> 2011 Training: http://bestpractical.com/services/training.html


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2011 Training: http://bestpractical.com/services/training.html

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