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List: rt-users
Subject: Re: [rt-users] command by mail
From: Kenneth Crocker <kfcrocker () lbl ! gov>
Date: 2011-05-26 22:59:44
Message-ID: BANLkTimHtkxj+5s5=ch3MpK1zC68y_WwHQ () mail ! gmail ! com
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Albert,
Isn't that supposed to be "AddCc"? 1 large "C" and 1 small one?
Kenn
LBNL
On Thu, May 26, 2011 at 2:51 PM, Albert Shih <Albert.Shih@obspm.fr> wrote:
> Le 26/05/2011 =E0 14:22:16-0700, Kenneth Crocker a =E9crit
> > Albert,
>
> Thanks for you help
>
> Well it's not working. But now I find more stability.
>
> If I put
>
> AddCC: email_address
>
> and email_address is already in the RT it's working.
>
> But if the email_address is not in RT it's not working.
>
>
> >
> > Sounds to me that you haven't set your configuration to automatically a=
dd
> a
> > user:
> >
> >
> > Set($AutoCreate, [Privileged , 0]);
> >
> >
> > This setting allows RT to automatically add a user that was not already
> on the
> > DB (your error message) as an "UnPrivileged" user. Change the 0 to 1 if
> you
> > want them to be "Privileged".
>
> I just try this it's change nothing.
>
> thanks for you help
>
> Regards.
>
> JAS
> --
> Albert SHIH
> DIO batiment 15
> Observatoire de Paris Meudon
> 5 Place Jules Janssen
> 92195 Meudon Cedex
> T=E9l=E9phone : 01 45 07 76 26/06 86 69 95 71
> Heure local/Local time:
> jeu 26 mai 2011 23:45:32 CEST
>
[Attachment #3 (text/html)]
Albert,<br><br>Isn't that supposed to be "AddCc"? 1 large "C" \
and 1 small one?<br><br>Kenn<br>LBNL<br><br><div class="gmail_quote">On Thu, May 26, \
2011 at 2:51 PM, Albert Shih <span dir="ltr"><<a \
href="mailto:Albert.Shih@obspm.fr">Albert.Shih@obspm.fr</a>></span> wrote:<br> \
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex;"> Le 26/05/2011 à 14:22:16-0700, Kenneth Crocker a écrit<br> \
> Albert,<br> <br>
Thanks for you help<br>
<br>
Well it's not working. But now I find more stability.<br>
<br>
If I put<br>
<br>
AddCC: email_address<br>
<br>
and email_address is already in the RT it's working.<br>
<br>
But if the email_address is not in RT it's not working.<br>
<br>
<br>
><br>
> Sounds to me that you haven't set your configuration to automatically add \
a<br> > user:<br>
><br>
><br>
> Set($AutoCreate, [Privileged , 0]);<br>
><br>
><br>
> This setting allows RT to automatically add a user that was not already on \
the<br> > DB (your error message) as an "UnPrivileged" user. Change the \
0 to 1 if you<br> > want them to be "Privileged".<br>
<br>
I just try this it's change nothing.<br>
<br>
thanks for you help<br>
<br>
Regards.<br>
<br>
JAS<br>
--<br>
<font color="#888888">Albert SHIH<br>
DIO batiment 15<br>
Observatoire de Paris Meudon<br>
5 Place Jules Janssen<br>
92195 Meudon Cedex<br>
Téléphone : 01 45 07 76 26/06 86 69 95 71<br>
Heure local/Local time:<br>
jeu 26 mai 2011 23:45:32 CEST<br>
</font></blockquote></div><br>
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