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List:       rt-users
Subject:    Re: [rt-users] user is Cc for every Ticket
From:       Kevin Falcone <falcone () bestpractical ! com>
Date:       2011-02-24 19:52:53
Message-ID: 20110224195253.GK95513 () jibsheet ! com
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On Thu, Feb 24, 2011 at 07:46:24PM +0100, christoph wrote:
> Hi,
> 
> this is my first mail to this list.
> I started using rt some weeks ago.
> And now I have a strange problem.
> One user is Cc for every ticket. When replying to a ticket via
> the Webinterface , it says:
> On Correspond Notify Ccs: <the email of the person>
> But on the ticket itself, the list of Ccs ist empty.
> 
> I can't find where this person is set to be CC.
> He is in no special group and has no different rights than other users

He is probably a Queue CC

Configuration -> queue -> queue name -> Watchers

-kevin

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