[prev in list] [next in list] [prev in thread] [next in thread]
List: rt-users
Subject: Re: [rt-users] R: mail body: HTML with embedded CSS
From: Kevin Falcone <falcone () bestpractical ! com>
Date: 2010-08-27 17:31:29
Message-ID: 20100827173129.GJ550 () jibsheet ! com
[Download RAW message or body]
[Attachment #2 (multipart/signed)]
On Fri, Aug 27, 2010 at 09:04:10AM +0200, Guadagnino Cristiano wrote:
> On a related note: we are using the "subject tag" in the
> configuration of queues. If I use the plain text templates the
> $rtname variable is correctly resolved to the subject tag of the
> originating queue, but if I use the html templates that variable is
> resolved to the name globally defined in RT_SiteConfig.pm. Can this
> be corrected?
Sounds like you have an error in your template, I've deployed HTML
templates for a client where it works fine.
-kevin
[Attachment #5 (application/pgp-signature)]
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!
[prev in list] [next in list] [prev in thread] [next in thread]
Configure |
About |
News |
Add a list |
Sponsored by KoreLogic