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List:       rt-users
Subject:    Re: [rt-users] R:  mail body: HTML with embedded CSS
From:       Kevin Falcone <falcone () bestpractical ! com>
Date:       2010-08-27 17:31:29
Message-ID: 20100827173129.GJ550 () jibsheet ! com
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On Fri, Aug 27, 2010 at 09:04:10AM +0200, Guadagnino Cristiano wrote:
> On a related note: we are using the "subject tag" in the
> configuration of queues. If I use the plain text templates the
> $rtname variable is correctly resolved to the subject tag of the
> originating queue, but if I use the html templates that variable is
> resolved to the name globally defined in RT_SiteConfig.pm. Can this
> be corrected?

Sounds like you have an error in your template, I've deployed HTML
templates for a client where it works fine.

-kevin

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