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List:       rt-users
Subject:    Re: [rt-users] Web/ticket URL missing in html mails
From:       Brian D <bjd-dev () simplicity ! net>
Date:       2009-12-23 5:04:13
Message-ID: a41c5e2c0912222104m47a7fcc7t7d21755851bb1214 () mail ! gmail ! com
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Try removing the angle brackets
;)  HTML Email will gobble up your link.  You may want to fully qualify a
anchor tag in this case...  e.g.  <a href=. ..>..</a>

-Brian

On Dec 22, 2009 7:36 PM, "Linux student" <mysublists@gmail.com> wrote:

Hi ,

RT Version : 3.8.2
OS             : fc11

In Admin Correspondence template i am using :

RT-Attach-Message: Yes
Content-Type: text/html
Content:

<URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} >

{$Transaction->Content()}

it generates html email fine but the problem is "Ticket URL" is missing
in all html emails.  Any  idea?


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[Attachment #5 (text/html)]

<p>Try removing the angle brackets<br>
 ;)  HTML Email will gobble up your link.  You may want to fully qualify a anchor tag \
in this case...  e.g.  &lt;a href=. ..&gt;..&lt;/a&gt;</p> <p>-Brian<br>
</p>
<p><blockquote type="cite">On Dec 22, 2009 7:36 PM, &quot;Linux student&quot; &lt;<a \
href="mailto:mysublists@gmail.com">mysublists@gmail.com</a>&gt; wrote:<br><br>Hi \
,<br> <br>
RT Version : 3.8.2<br>
OS             : fc11<br>
<br>
In Admin Correspondence template i am using :<br>
<br>
RT-Attach-Message: Yes<br>
Content-Type: text/html<br>
Content:<br>
<br>
&lt;URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket-&gt;id} &gt;<br>
<br>
{$Transaction-&gt;Content()}<br>
<br>
it generates html email fine but the problem is &quot;Ticket URL&quot; is missing<br>
in all html emails.  Any  idea?<br>
<br>
<br>
_______________________________________________<br>
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target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br>
 <br>
Community help: <a href="http://wiki.bestpractical.com" \
target="_blank">http://wiki.bestpractical.com</a><br> Commercial support: <a \
href="mailto:sales@bestpractical.com">sales@bestpractical.com</a><br> <br>
<br>
Discover RT&#39;s hidden secrets with RT Essentials from O&#39;Reilly Media.<br>
Buy a copy at <a href="http://rtbook.bestpractical.com" \
target="_blank">http://rtbook.bestpractical.com</a><br> </blockquote></p>



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