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List:       rt-users
Subject:    Re: [rt-users] Add custom fields
From:       "Alberto Villanueva" <alberto.villanueva () altran ! es>
Date:       2008-11-26 9:40:04
Message-ID: !&!AAAAAAAAAAAYAAAAAAAAACw+4lv2wYRIqp1JiS6jaQ/CgAAAEAAAAA8TXurBQCRDop/osVAhNQwBAAAAAA== () altran ! es
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[Attachment #2 (multipart/related)]

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I have tried the next, but the code is the same that it’s in the file
“Create.html”

 

<td colspan="6">

<& /Ticket/Elements/EditCustomFields, QueueObj => $QueueObj &>

</td>

</tr>

% if ($TxnCFs->Count) {

% while (my $CF = $TxnCFs->Next()) {

<tr>

<td align="right"><% $CF->Name %>:</td>

<td><& /Elements/EditCustomField, CustomField => $CF, NamePrefix =>

    "Object-RT::Transaction--CustomField-" &><em><% $CF->FriendlyType
%></em></$

</td></tr>

% }

% }

</tr>

 

Thanks!

ALBERTO VILLANUEVA VAL 

Consultor

____________________________________________

Altran

ParqueEmpresarial Las Mercedes, Edificio 1 
C/ Campezo, 1. 28022 Madrid
Tel : + 34 91 744 46 00
Fax: + 34 91 415 24 57

 <http://www.altran.es> www.altran.es

 

  _____  

size=2 width="100%" align=center> 

De: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] En nombre de Alberto
Villanueva
Enviado el: miércoles, 26 de noviembre de 2008 10:30
Para: rt-users@lists.bestpractical.com
Asunto: [rt-users] Add custom fields

 

Hello,

 

I’m trying to add a custom field in the file “Quick Create”, but the CF is a
combobox which was created in the user interface. Do you know how I could do
it??

 

Thanks a lot!

 

ALBERTO VILLANUEVA VAL 

Consultor

____________________________________________

Altran

ParqueEmpresarial Las Mercedes, Edificio 1 
C/ Campezo, 1. 28022 Madrid
Tel : + 34 91 744 46 00
Fax: + 34 91 415 24 57

 <http://www.altran.es> www.altran.es

 

 


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<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>I have tried the next,
but the code is the same that it&#8217;s in the file \
&#8220;Create.html&#8221;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'><o:p>&nbsp;</o:p></span></font></p>


<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>&lt;td
colspan=&quot;6&quot;&gt;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>&lt;&amp;
/Ticket/Elements/EditCustomFields, QueueObj =&gt; $QueueObj \
&amp;&gt;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>&lt;/td&gt;<o:p></o:p></span></font></p>


<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>&lt;/tr&gt;<o:p></o:p></span></font></p>


<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>% if
($TxnCFs-&gt;Count) {<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>% while (my $CF =
$TxnCFs-&gt;Next()) {<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>&lt;tr&gt;<o:p></o:p></span></font></p>


<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>&lt;td
align=&quot;right&quot;&gt;&lt;% $CF-&gt;Name \
%&gt;:&lt;/td&gt;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>&lt;td&gt;&lt;&amp;
/Elements/EditCustomField, CustomField =&gt; $CF, NamePrefix \
=&gt;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>&nbsp;&nbsp;&nbsp;
&quot;Object-RT::Transaction--CustomField-&quot; &amp;&gt;&lt;em&gt;&lt;%
$CF-&gt;FriendlyType %&gt;&lt;/em&gt;&lt;/$<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>&lt;/td&gt;&lt;/tr&gt;<o:p></o:p></span></font></p>


<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>% \
}<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>% \
}<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=blue face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile;color:blue'>&lt;/tr&gt;<o:p></o:p></span></font></p>


<div>

<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 color=navy
face=Arial><span lang=EN-GB style='font-size:10.0pt;font-family:Arial;
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 color=navy
face=Arial><span lang=EN-GB style='font-size:10.0pt;font-family:Arial;
color:navy'>Thanks!<o:p></o:p></span></font></p>

<p class=MsoNormal style='vertical-align:bottom'><font size=1 color="#1d398d"
face=Arial><span style='font-size:9.0pt;font-family:Arial;color:#1D398D'>ALBERTO
VILLANUEVA VAL </span></font><font color=black><span \
style='color:black'><o:p></o:p></span></font></p>

<p class=MsoNormal style='vertical-align:top'><font size=1 color="#5b707c"
face=Arial><span style='font-size:7.0pt;font-family:Arial;color:#5B707C'>Consultor</span></font><font
 color=blue><span style='color:blue'><o:p></o:p></span></font></p>

<p class=MsoNormal style='vertical-align:top'><font size=1 color="#5b707c"
face=Arial><span style='font-size:7.0pt;font-family:Arial;color:#5B707C'>____________________________________________<O:P></O:P></span></font><font
 color=blue><span style='color:blue'><o:p></o:p></span></font></p>

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font-weight:bold'><img width=165 height=67 id="_x0000_i1027"
src="cid:image001.jpg@01C94FB3.57758670" alt=Altran align=bottom \
border=0></span></font></b><font color=blue><span \
style='color:blue'><O:P></O:P><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color="#5b707c" face=Arial><span
style='font-size:7.0pt;font-family:Arial;color:#5B707C'>ParqueEmpresarial Las
Mercedes, Edificio 1 <br>
C/ Campezo, 1. 28022 Madrid<br>
Tel : + 34 91 744 46 00<br>
Fax: + 34 91 415 24 57</span></font><font color=blue><span \
style='color:blue'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color="#5b707c" face=Arial><span
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face="Times New Roman"><span style='font-family:"Times New \
Roman";color:#5B707C'>www.altran.es</span></font></a></span></font><font \
color=blue><span style='color:blue'><O:P></O:P><o:p></o:p></span></font></p>

<div>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
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color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>

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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>De:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b><span style='font-weight:
bold'>En nombre de </span></b>Alberto Villanueva<br>
<b><span style='font-weight:bold'>Enviado el:</span></b> mi&eacute;rcoles, 26
de noviembre de 2008 10:30<br>
<b><span style='font-weight:bold'>Para:</span></b> \
rt-users@lists.bestpractical.com<br> <b><span \
style='font-weight:bold'>Asunto:</span></b> [rt-users] Add custom \
fields</span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Eurostile><span style='font-size:12.0pt;
font-family:Eurostile'>Hello,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Eurostile><span style='font-size:12.0pt;
font-family:Eurostile'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile'>I&#8217;m trying to add a custom
field in the file &#8220;Quick Create&#8221;, but the CF is a combobox which
was created in the user interface. Do you know how I could do \
it??<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile'>Thanks a \
lot!<o:p></o:p></span></font></p>

<p class=MsoNormal style='vertical-align:bottom'><font size=2 color=navy
face=Arial><span lang=EN-GB style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='vertical-align:bottom'><font size=1 color="#1d398d"
face=Arial><span style='font-size:9.0pt;font-family:Arial;color:#1D398D'>ALBERTO
VILLANUEVA VAL </span></font><font color=black><span \
style='color:black'><o:p></o:p></span></font></p>

<p class=MsoNormal style='vertical-align:top'><font size=1 color="#5b707c"
face=Arial><span style='font-size:7.0pt;font-family:Arial;color:#5B707C'>Consultor</span></font><o:p></o:p></p>


<p class=MsoNormal style='vertical-align:top'><font size=1 color="#5b707c"
face=Arial><span style='font-size:7.0pt;font-family:Arial;color:#5B707C'>____________________________________________<o:p></o:p></span></font></p>


<p class=MsoNormal style='line-height:30.0pt'><b><font size=2 color="#140a69"
face=Arial><span style='font-size:10.5pt;font-family:Arial;color:#140A69;
font-weight:bold'><img border=0 width=165 height=67 id="_x0000_i1025"
src="cid:image001.jpg@01C94FB3.57758670" alt=Altran \
align=bottom></span></font></b><o:p></o:p></p>

<p class=MsoNormal><font size=1 color="#5b707c" face=Arial><span
style='font-size:7.0pt;font-family:Arial;color:#5B707C'>ParqueEmpresarial Las
Mercedes, Edificio 1 <br>
C/ Campezo, 1. 28022 Madrid<br>
Tel : + 34 91 744 46 00<br>
Fax: + 34 91 415 24 57</span></font><o:p></o:p></p>

<p class=MsoNormal><font size=1 color="#5b707c" face=Arial><span
style='font-size:7.0pt;font-family:Arial;color:#5B707C'><a
href="http://www.altran.es" target="_blank"><font color="#5b707c"
face="Times New Roman"><span style='font-family:"Times New \
Roman";color:#5B707C'>www.altran.es</span></font></a><o:p></o:p></span></font></p>

<div>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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