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List:       rt-users
Subject:    Re: [rt-users] Email Scrips issues
From:       Kenneth Crocker <KFCrocker () lbl ! gov>
Date:       2008-03-27 21:29:10
Message-ID: 47EC11A6.2080800 () lbl ! gov
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Jeffery,


	Have you read the RT Essentials book? There are plenty of simple 
examples in it. What kind of permissions have you granted? What kind of 
emails do you want to out to whom and when (what action)? A little more 
detail on your situation and need would be helpful.


Kenn
LBNL

On 3/27/2008 11:38 AM, Jeffrey J.D. Lee wrote:
> 
> I want to set up RT to e-mail the owner when I assign a ticket to them. However
> the only Scrips I can confirm is running is the Autoreply on Create. Any ideas
> on how to get this running?
> 
> -Jeff
> 
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com
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