'[rt-users] RT Upgrade, now only nobody can own ticket'

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List: rt-users
Subject: [rt-users] RT Upgrade, now only nobody can own ticket
From: Steve Switzer <steve () switzersolutions ! com>
Date: 2008-01-31 22:53:17
Message-ID: 47A2515D.3020900 () switzersolutions ! com
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Hello!
   I recently upgraded RT from 3.6.4 to 3.6.6, and now when creating a
ticket or viewing a ticket, ONLY "Nobody" shows in the dropdown for
owner. I've played and tried many things. I'm a superuser, and in
Global, Groups, Owner, I have the following set:

    * ModifyTicket
    * OwnTicket
    * ShowTicket
    * ShowTicketComments
    * Watch

I've even tried to add Own and Take to "Everyone" in Global... no change.

Any ideas?

Regards,
Steve

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Hello! 
&nbsp;&nbsp; I recently upgraded RT from 3.6.4 to 3.6.6, and now when creating a
ticket or viewing a ticket, ONLY "Nobody" shows in the dropdown for
owner. I've played and tried many things. I'm a superuser, and in
Global, Groups, Owner, I have the following set: 
 
<ul>
 <li>ModifyTicket</li>
 <li>OwnTicket</li>
 <li>ShowTicket</li>
 <li>ShowTicketComments</li>
 <li>Watch</li>
</ul>
I've even tried to add Own and Take to "Everyone" in Global... no
change. 
 
Any ideas? 
 
Regards, 
Steve 
</body>
</html>

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