[prev in list] [next in list] [prev in thread] [next in thread] 

List:       rt-users
Subject:    Re: [rt-users] Restricting Users from seeing other tickets
From:       "Todd Chapman" <todd () chaka ! net>
Date:       2008-01-30 19:42:56
Message-ID: 519782dc0801301142n67381751jbd7ae7fed6c9d0a4 () mail ! gmail ! com
[Download RAW message or body]

[Attachment #2 (multipart/alternative)]


Only grant ShowTicket to the Requestor role.

On 1/30/08, Jeffrey Lee <jeffrey_lee@harvard.edu> wrote:
>
>  How would I be able to restrict a user from seeing all other tickets that
> they did not submit?
>
> -Jeff
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales@bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>

[Attachment #5 (text/html)]

Only grant ShowTicket to the Requestor role.<br><br><div><span class="gmail_quote">On \
1/30/08, <b class="gmail_sendername">Jeffrey Lee</b> &lt;<a \
href="mailto:jeffrey_lee@harvard.edu">jeffrey_lee@harvard.edu</a>&gt; \
wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, \
204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">




<div>
<div><font face="Arial" size="2">
<div><span><font face="Arial" size="2">How would I be able 
to restrict a user from seeing all other tickets that they did not 
submit?</font></span></div>
<div><span><font face="Arial" size="2"></font></span>&nbsp;</div>
<div><span><font face="Arial" size="2">-Jeff</font></span></div></font></div></div>
<br>_______________________________________________<br><a onclick="return \
top.js.OpenExtLink(window,event,this)" \
href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" \
target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br>
 <br>Community help: <a onclick="return top.js.OpenExtLink(window,event,this)" \
href="http://wiki.bestpractical.com" \
target="_blank">http://wiki.bestpractical.com</a><br>Commercial support: <a \
onclick="return top.js.OpenExtLink(window,event,this)" \
href="mailto:sales@bestpractical.com">sales@bestpractical.com</a><br> \
<br><br>Discover RT&#39;s hidden secrets with RT Essentials from O&#39;Reilly \
Media.<br>Buy a copy at <a onclick="return top.js.OpenExtLink(window,event,this)" \
href="http://rtbook.bestpractical.com" \
target="_blank">http://rtbook.bestpractical.com</a><br> </blockquote></div><br>



_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

[prev in list] [next in list] [prev in thread] [next in thread]