[prev in list] [next in list] [prev in thread] [next in thread] 

List:       rt-users
Subject:    Re: [rt-users] Help with 3.4 -> 3.6 RT Upgrade on Ubuntu 6.06 -- RT
From:       Niko Tyni <ntyni+rt-users () mappi ! helsinki ! fi>
Date:       2007-08-29 19:32:15
Message-ID: 20070829193215.GA15292 () rispa ! it ! helsinki ! fi
[Download RAW message or body]

On Wed, Aug 29, 2007 at 12:15:32AM -0600, Garrett Wengreniuk wrote:

> The problem is the RT At a Glance screen. I get the dreaded "Can't call
> method 'Content'" / MyRT line 75 error (full copy below).
 
> My full command was /usr/sbin/rt-setup-database -p -action insert
> -datadir /etc/request-tracker3.6/upgrade/3.5.1/ and I've confirmed the
> file "content" exists in that folder. Nothing else does, and I'm
> assuming that's why -action schema and -action acl fail, but I'm also
> assuming that's expected J

Hi,

my guess is that /usr/sbin/rt-setup-database is pointing to the
3.4 version, but you should be using the 3.6 one. Try explicitly
calling /usr/sbin/rt-setup-database-3.6 for the upgrade and see 
if that works.

Hope this helps,
-- 
Niko Tyni   ntyni@iki.fi
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com
[prev in list] [next in list] [prev in thread] [next in thread]