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List:       rt-users
Subject:    [rt-users] Syslog-related Error messages (continued)
From:       Mike Friedman <mikef () ack ! Berkeley ! EDU>
Date:       2005-11-30 23:11:17
Message-ID: 20051130150101.L42469 () malcolm ! berkeley ! edu
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I'm still seeing the Log::Dispatch::Syslog errors I mentioned in my 
earlier note.  It occurs not only when I'm using the web interface, but 
also with perl scripts that use the RT API.

Here's a larger extract from my httpd-error log file:

    [Tue Nov 29 02:12:33 2005] [error] [client 128.32.30.78] FastCGI:
     server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
    DBD::mysql::st execute failed: Duplicate entry 'yates@hcreit.com'
    for key 2 at /usr/local/lib/perl5/site_perl/5.8.6/DBIx/SearchBuilder/Handle.pm \
line 480.

    [Tue Nov 29 02:12:33 2005] [error] [client 128.32.30.78] FastCGI:
     server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
     RT::Handle=HASH(0x93ac1ac) couldn't execute the query
     'INSERT INTO Users (Comments, RealName, EmailAddress, Creator, Password,
     LastUpdatedBy, Created, id, Name, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, \
                ?, ?)'
     at /usr/local/lib/perl5/site_perl/5.8.6/DBIx/SearchBuilder/Handle.pm line 494.

    [Tue Nov 29 14:15:07 2005] [error] [client 128.32.76.8] FastCGI:
     server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
     stream /dev/conslog is not writable at \
/usr/local/lib/perl5/site_perl/5.8.6/Log/Dispatch/Syslog.pm line 77,  referer: \
https://info-sec.berkeley.edu:444/Search/Bulk.html?Order=DESC&Query=Owner%20%3D%20'Nob \
ody'%20AND%20(%20Status%20%3D%20'new'%20OR%20Status%20%3D%20'open')&Rows=50&OrderBy=Priority&Page=1&Format=


    [Tue Nov 29 14:15:07 2005] [error] [client 128.32.76.8] FastCGI:
     server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
     console is not writable at \
                /usr/local/lib/perl5/site_perl/5.8.6/Log/Dispatch/Syslog.pm line 77,
     referer: https://info-sec.berkeley.edu:444/Search/Bulk.html?Order=DESC&Query=Owner%20%3D%20'Nobody'%20AND%20(%20Stat
 us%20%3D%20'new'%20OR%20Status%20%3D%20'open')&Rows=50&OrderBy=Priority&Page=1&Format=


There seem to be two problems here:

(1) mysql database errors.

(2) The Syslog.pm related messages.

My environment:

  RT 3.4.2
  FreeBSD 5.4-RELEASE
  Perl 5.8.6
  Apache-2.0.54_2
  mod_fastcgi-2.4.2

Any suggestions on what could be going on?

Thanks.

Mike

_____________________________________________________________________
Mike Friedman                   System and Network Security
mikef@ack.Berkeley.EDU          2484 Shattuck Avenue
1-510-642-1410                  University of California at Berkeley
http://ack.Berkeley.EDU/~mikef  http://security.berkeley.edu
_____________________________________________________________________

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