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List:       rt-users
Subject:    [rt-users] Priority Based Scrip
From:       Phanoko <phanoko () yahoo ! com>
Date:       2005-11-30 16:17:35
Message-ID: 20051130161735.97756.qmail () web53902 ! mail ! yahoo ! com
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I'm in need of a scrip that will check the ticket as
it's created and if
it's priority is 4 or greater than e-mail
'charliebrown@snoopy.com'
This is what I've started with.  I just copied and
pasted from an hour
script I found so I don't know if it is in any way
correct.  Anyone's
help would be awesome.  I'll even buy you lunch if you
get out to
Vegas.  :)



    package RT::Condition::Priority;
     
    use strict;
    use base 'RT::Condition::Generic';
     
    sub IsApplicable {
        my $self = shift;
     
        return 0 unless $self->TicketObj->Priority >=
4;
       
        return 1;
    }
     
    1;


		
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