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List:       rt-users
Subject:    RE: [rt-users] Error while accessing ticket
From:       "Nathan, Ahalya" <Ahalya_Nathan () mudnebr ! com>
Date:       2005-11-29 21:54:14
Message-ID: D822A1AD37DDBB4CA20C434BA9BA10EF01050E1C () MALCWH02 ! mud ! com
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I found the problem to be a spelling mistake. Sorry for that mail.

Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 504-7180 phone
(402) 504-5180 fax



-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Nathan,
Ahalya
Sent: Tuesday, November 29, 2005 3:22 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Error while accessing ticket



Hi all,
I am running Apache2+FastCGI and have a html file called
DisplayTicket.html in /usr/local/rt/local/html/Ticket directory. When I
tried accessing the site http://example/Ticket/Display.html?id=4935 , it
gave me this error in the apache error log file:

[Tue Nov 29 15:08:33 2005] [error] [client 10.17.21.85] File does not
exist: /usr/local/rt/bin/mason_handler.fcgi/NoAuth/images/bplogo.gif,
referer: http://example/Ticket/DisplayTicket.html?id=4935

Can anyone tell me what the problem is?

Thanks,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 504-7180 phone
(402) 504-5180 fax


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Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O'Reilly Media at http://rtbook.bestpractical.com

WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
San Francisco - Find out more at http://bestpractical.com/services/training.html

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