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List: rt-users
Subject: Re: [rt-users] $ParseMessageForTicketCcs for correspondence?
From: Jesse Vincent <jesse () bestpractical ! com>
Date: 2005-11-29 8:19:19
Message-ID: 20051129081919.GC18061 () bestpractical ! com
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On Mon, Nov 28, 2005 at 11:33:02PM -0800, Tim Berger wrote:
> It appears that $ParseNewMessageForTicketCcs is for new tickets only,
> not for ongoing ticket email based correspondence. I've looked in the
> FAQ and archived messages, but I haven't been able to find a clear,
> safe, way of adding non-duplicate CC's to a ticket for email
> correspondence in a similar manner as $ParseNewMessageForTicketCcs.
>
> Hints anyone?
One. Be very, very careful. This would mean that anyone could add
themselves as a cc to all of your tickets, just by "spamming" you.
> Sorry if I've missed anything obvious.
>
> Thanks!
> --
> -Tim
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--
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Be sure to check out the RT Wiki at http://wiki.bestpractical.com
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San Francisco - Find out more at http://bestpractical.com/services/training.html
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