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List:       rt-users
Subject:    Re: [rt-users] Error with custom scrip action
From:       Andy Harrison <aharrison () gmail ! com>
Date:       2005-02-28 11:43:18
Message-ID: a22ff29405022803432ce9cca3 () mail ! gmail ! com
[Download RAW message or body]

> Description:AddWatcherRegionEast 
> Custom Condition: user defined 
> 
> return undef unless ($self->TransactionObj->Type eq "Create");
> return undef unless ($self->TicketObj->FirstCustomFieldValue('Region') =~
> /RegionEast/i);
> return 1; 
> 
> Custom action prep: 
> 
> my ($status, $msg) = $self->TicketObj->AddWatcher(Type => 'Cc', Email =>
> "tola\@net2g.net" );
> return 1; 
> 
> custom action cleanup code: 
> return 1; 
> 
> The error i got is: 

> [Mon Feb 28 13:15:20 2005] [error]: Template parsing error: Can't call
> method "TicketObj" on an undefined value at template line 8. 

It's complaining about the template.  Are you making sure to use
Blank?  If so, did you modify that template?

-- 
Andy Harrison
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