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List:       rt-users
Subject:    Re: [rt-users] reject condition?
From:       "Ruslan U. Zakirov" <Ruslan.Zakirov () acronis ! com>
Date:       2004-10-28 13:53:09
Message-ID: 4180F9C5.90005 () acronis ! com
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Franz Georg Köhler wrote:
> Hello everyone,
> 
> 
> isn't there a pre-defined reject condition?
> 
> 
> What would be the easiest way of notifying requestors about rejected
> tickets (as the contributed scripts do for resolved tickets).
You don't need to write.
See results of the next SQL query.
select * from ScripConditions where ExecModule = 'StatusChange';

insert new record with your name and description and Argument = 'rejected'.

> 
> 
> Is it possible to deactivate autoresponders for certain queues?
See today ML archive.

> 
> 
> 
> 
> Best Regards,
> 
> Franz G. Köhler
> 
> 
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> 
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