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List:       rt-users
Subject:    Re: [rt-users] RT3.2.2 - use Mail::Header?
From:       Jesse Vincent <jesse () bestpractical ! com>
Date:       2004-10-27 17:08:56
Message-ID: 20041027170856.GF17824 () pallas ! eruditorum ! org
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On Wed, Oct 27, 2004 at 11:28:54AM -0400, Matthew Joseff wrote:
> 
> So, after upgrading to 3.2.2 (FreeBSD, MySQL, Sendmail) I found that I 
> couldn't email in a ticket.  Opening/updating a ticket via the web UI sent 
> an email, replying to it did nothing.
> 
> Trying to update command line produced this error:
> 
> Can't locate object method "new" via package "Mail::Header" (perhaps you 
> forgot to load "Mail::Header"?) at /opt/rt3/bin/rt-mailgate line 463.

What does your line 463 of rt-mailgate say? We shouldn't need any Mail::
modules on the client side.

> Adding 'use Mail::Header;' right after:
> 
> use strict;
> use Getopt::Long;
> use LWP::UserAgent;
> 
> did the trick though.
> 
> Did I miss something in the docs, or was this line omitted on purpose?
> 
> -- 
> Matthew Joseff, Director Technical Operations
> (p) 703.519.1066 (f) 703.548.9151 (m) 202.415.6261
> YellowBrix - Transforming Content Into Action.
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
> 

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