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List: rt-users
Subject: [rt-users] expanding the Tickets table
From: Graham Johnston <johnstong () westmancom ! com>
Date: 2002-03-27 16:39:31
[Download RAW message or body]
I want to add a single field to the tickets table in order to reference
tickets based on a field from another DB.
I was guessing that I needed to add some to the affect of "<input
type=hidden name=cust_id value=4>" to the Create.html page. Followed by
modifications to Display.html and probably the Ticket.pm file. But I just
don't know exactly (Perl is not my forte).
Any help would be appreciated
Graham Johnston
Network Consultant
Westman Business
a division of Westman Communications Group
204.725.4300 ext 382
johnstong@westmancom.com
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<p class=MsoNormal><span class=EmailStyle15><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial'><span
style='mso-bidi-font-size:12.0pt'>I want to add a single field to the tickets
table in order to reference tickets based on a field from another \
DB.<o:p></o:p></span></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle15><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial'><![if \
!supportEmptyParas]> <![endif]></span><o:p></o:p></font></span></p>
<p class=MsoNormal><span class=EmailStyle15><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial'><span
style='mso-bidi-font-size:12.0pt'>I was guessing that I needed to add some to
the affect of “<input type=hidden name=cust_id value=4>” to the
Create.html page.<span style="mso-spacerun: yes"> </span>Followed by \
modifications to Display.html and probably the Ticket.pm file.<span \
style="mso-spacerun: yes"> </span>But I just don’t know exactly (Perl is \
not my forte).<o:p></o:p></span></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle15><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial'><![if \
!supportEmptyParas]> <![endif]></span><o:p></o:p></font></span></p>
<p class=MsoNormal><span class=EmailStyle15><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial'><span
style='mso-bidi-font-size:12.0pt'>Any help would be \
appreciated<o:p></o:p></span></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle15><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial'><![if \
!supportEmptyParas]> <![endif]></span><o:p></o:p></font></span></p>
<p class=MsoNormal><!--[if supportFields]><span \
style='mso-element:field-begin'></span><span style="mso-spacerun: \
yes"> </span>AUTOTEXTLIST \s "E-mail Signature" <span \
style='mso-element:field-separator'></span><![endif]--><b><font color=blue \
face=Arial><span style='font-family:Arial;color:blue;font-weight: bold'>Graham \
Johnston<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-bidi-font-size:12.0pt'>Network
Consultant<o:p></o:p></span></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-bidi-font-size:12.0pt'>Westman
Business<o:p></o:p></span></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-bidi-font-size:12.0pt'>a division of
Westman Communications Group<o:p></o:p></span></span></font></p>
<p class=MsoNormal><b><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue;font-weight:bold'><span
style='mso-bidi-font-size:12.0pt'>204.725.4300 ext \
382<o:p></o:p></span></span></font></b></p>
<p class=MsoNormal><b><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue;font-weight:bold'><span
style='mso-bidi-font-size:12.0pt'>johnstong@westmancom.com</span></span></font></b><font
color=blue face=Arial><span \
style='font-family:Arial;color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><!--[if supportFields]><span \
style='mso-element:field-end'></span><![endif]--><![if \
!supportEmptyParas]> <![endif]><o:p></o:p></p>
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