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List: rt-users
Subject: [rt-users] first install error, and using postfix?
From: Christopher Kolar <ckolar () aurora ! edu>
Date: 2001-02-27 17:34:47
[Download RAW message or body]
Hi everyone. I just made my first RT installation (1.0.7) on a Mandrake
Corporate Server 1.0.1. The main point of divergence from the install
documents is that I am running postfix as my MTA. Things went mostly
smoothly and I was able to add some users and queues using the web
interface. I then encountered two problems.
1. When i tried to create a ticket by mailing the helpdesk address, it
bounced the message. The mail error log showed that there was a problem
with the sendmail options, so I went into config.pm and just commented the
line out that had the sendmail options.
2. On try two i actually got a response back from the server, but it was
not the response that I wanted:
>Subject: [aurora.edu #] (_rt_system) RT Error: blackboard problem
>Reply-To: Christopher Kolar via RT <ishelp@astra.aurora.edu>
>From: Christopher Kolar via RT <ishelp@astra.aurora.edu>
>To: ckolar@aurora.edu
>X-Request-ID:
>X-RT-Loop-Prevention: aurora.edu
>X-Sender: ckolar@aurora.edu
>Date: Tue, 27 Feb 2001 11:05:54 -0600 (CST)
>Sender: nobody@astra.aurora.edu
>
>There has been an error:
>There has been an error with your request:
>
>Your message is reproduced below:
>
>
>I have a problem with blackboard.
I am able to create and manipulate tickets through the web, and it is
sending outgoing email notification normally. Any suggestions as to what I
can do to get the incoming email interface to work would be much appreciated.
Thanks,
--chris
--
/////\\\\\/////\\\\\
Christopher G. Kolar
Director of Instructional Technology
Aurora University, Aurora, Illinois
ckolar@admin.aurora.edu -- www.aurora.edu/~ckolar
[PGP Public Key ID: 0xC6492C72]
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