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List: rt-devel
Subject: [Rt-devel] Auto-populating a custom field using a scrip.
From: jrummel <jrummel () imapp ! com>
Date: 2009-10-21 19:08:57
Message-ID: 25997765.post () talk ! nabble ! com
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Hello,
I am using 3.6.5 with MySQL. I have a custom field called "County" that has
a list of counties in it. Based on what county is selected when the ticket
is created, I want another custom field called "Analyst" to populate with
the analyst's name that is assigned to that county. I realize I need to
make a new scrip with "On Create" as the Condition and a "Blank" template (i
think), but am not sure what else I need. Any help would be greatly
appreciated.
Thank you!
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