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List:       rt-devel
Subject:    Re: [Rt-devel] (no subject)
From:       "Ruslan Zakirov" <ruz () bestpractical ! com>
Date:       2008-05-15 15:52:18
Message-ID: 589c94400805150852o1027b3dve5686e3ab37d6d4 () mail ! gmail ! com
[Download RAW message or body]

pretty strange. add more debugging into your template.

2008/5/15 Andy Werner <Andy.Werner@amxinc.com>:
> I've set up a template that is supposed to show a queue name using the
> {$Ticket->QueueObj->Name} variable, but when the template gets emailed, the
> queue name is blank.
>
>
>
> Here is the template:
>
>
>
> Subject: {$Ticket->id} is in the {$Ticket->QueueObj->Name} queue.
>
>
>
> <URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id}>
>
>
>
> The ticket {$Ticket->id} is in the {$Ticket->QueueObj->Name} queue.  Please
> move this ticket to its appropriate product queue.
>
>
>
> Thanks,
>
>
>
> RT Admin
>
>
>
> Any suggestions?
>
>
>
>
>
> Andy Werner
>
>
>
> _______________________________________________
> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
>
>



-- 
Best regards, Ruslan.
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