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List: r-help
Subject: Re: [R] mailing list for basic questions - preliminary sum up
From: Rolf Turner <rolf () math ! unb ! ca>
Date: 2003-12-17 14:01:18
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Gabor Grothendieck wrote:
> My personal view on this is that there is need for a friendly
> list with a more "customer service" attitude than r-help.
God save us from a ``"customer service" attitude'' --- bland,
fatuous, feel-good useless twaddle! If you want a ``custome
service'' attitude go and use Microsoft's crap! The subscribers to
this list are not customers, they are participants in a collective
endeavour. Those who come in with an ``I'm a customer; service me''
(;-)) attitude should look elsewhere. If they are such wimps that
they collapse from being told a few brusque home truths, they
shouldn't be doing statistical computing in the first place. When a
Certain Guru rips strips off people (God knows he's done it to me
often enough) on this list, there's a damned good reason for it.
cheers,
Rolf Turner
rolf@math.unb.ca
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