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List:       qgis-user
Subject:    Re: [Qgis-user] Plugin Processing crashes QGIS and computer
From:       "Sabine Vanhuysse" <svhuysse () ulb ! ac ! be>
Date:       2020-03-31 16:52:19
Message-ID: 000201d6077c$ca7d5980$5f780c80$ () ulb ! ac ! be
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If this gives any hint, I have the same issue with the Semi-Automatic
Classification plugin and with the Lecos plugin.

Thank you !

Sabine

 

De : Sabine Vanhuysse <svhuysse@ulb.ac.be> 
Envoyé : mardi 31 mars 2020 16:20
À : 'qgis-user@lists.osgeo.org' <qgis-user@lists.osgeo.org>
Objet : RE: [Qgis-user] Plugin Processing crashes QGIS and computer

 

Hi Phil,

Thanks for your speedy reply. I have checked what you suggested: my windows
installation is up to date and the memory diagnostic tool couldn’t find any
problem. I have also installed monitor drivers from the manufacturer, as I
had the windows defaults. Unfortunately, the issue was not fixed. 

I would be grateful for any other suggestion.

Cheers,

Sabine

 

De : Phil Wyatt <phil@wyatt-family.com <mailto:phil@wyatt-family.com> > 
Envoyé : mardi 31 mars 2020 12:36
À : 'Sabine Vanhuysse' <svhuysse@ulb.ac.be <mailto:svhuysse@ulb.ac.be> >;
qgis-user@lists.osgeo.org <mailto:qgis-user@lists.osgeo.org> 
Objet : RE: [Qgis-user] Plugin Processing crashes QGIS and computer

 

Hi Sabine,

I would also try making sure that your windows installation is up to date,
memory is all OK and also check drivers for your monitors. I had a similar
error (WHEA) that bugged me for ages and it was fixed with new monitor
drivers from the manufacturer (not the windows defaults!)

Cheers - Phil

 

From: Qgis-user <qgis-user-bounces@lists.osgeo.org
<mailto:qgis-user-bounces@lists.osgeo.org> > On Behalf Of Sabine Vanhuysse
Sent: Tuesday, 31 March 2020 8:40 PM
To: qgis-user@lists.osgeo.org <mailto:qgis-user@lists.osgeo.org> 
Subject: [Qgis-user] Plugin Processing crashes QGIS and computer

 

Hi all,

 

I have recently installed QGIS 3.10.4 LTR, as some of the new features would
be very useful to my work. Unfortunately, the Processing plugin which I use
quite a lot causes QGIS and my computer to crash nearly systematically.
After each fresh install - I uninstalled/installed QGIS a few times - and
the first crash, I get this message when I open QGIS again : « Plugin
processing : The plugin will be disabled because it crashed QGIS during last
startup. Please report an issue and re-enable the plugin when the problem
has been solved.” When I try to activate the plugin by ticking the box in
the ‘Manage and Install Plugins’ menu, my computer crashes again.

 

I have tried to install other standalone versions of QGIS, ie, 3.12.0-2 and
3.8.3-1, and the version that comes with the osgeo4w installer, and they all
cause the same problem. Only when I revert to my old 3.4.7 version does the
plugin function without any problem.

 

I have also tried to use a new user profile, and even to delete the QGIS
folder in the user/appdata/roaming folder, but this didn’t work.

 

I should add that the crashes are not totally systematic, as after one fresh
install, there was no crash when I opened QGIS without Grass functions for
the first time. However, the second time (QGIS with Grass functions), it
crashed again. The next times, it crashed be it with or without Grass
functions.

 

I am using Windows 10 Family edition and I have 2 monitors. When my computer
crashes, I get a blue screen with an error message that is not always the
same, but often it is a WHEA message. I have tried to unplug one of my
monitors before restarting the computer, but this did not solve the issue.

 

Of course, I can go on using QGIS 3.4.7, but it would be very helpful to
work with a more recent version, so I would very much appreciate your help
with this issue.

 

Thanks!

Best wishes,

Sabine


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</o:shapelayout></xml><![endif]--></head><body lang=FR-BE link="#0563C1" \
vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span lang=EN-GB>If this \
gives any hint, I have the same issue with the Semi-Automatic Classification plugin \
and with the Lecos plugin.<o:p></o:p></span></p><p class=MsoNormal><span \
lang=EN-GB>Thank you !<o:p></o:p></span></p><p class=MsoNormal><span \
lang=EN-GB>Sabine<o:p></o:p></span></p><p class=MsoNormal><span \
lang=EN-GB><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid \
#E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal'><b><span lang=FR \
style='mso-fareast-language:FR-BE'>De&nbsp;:</span></b><span lang=FR \
style='mso-fareast-language:FR-BE'> Sabine Vanhuysse &lt;svhuysse@ulb.ac.be&gt; \
<br><b>Envoyé&nbsp;:</b> mardi 31 mars 2020 16:20<br><b>À&nbsp;:</b> \
'qgis-user@lists.osgeo.org' &lt;qgis-user@lists.osgeo.org&gt;<br><b>Objet&nbsp;:</b> \
RE: [Qgis-user] Plugin Processing crashes QGIS and \
computer<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><p \
class=MsoNormal>Hi Phil,<o:p></o:p></p><p class=MsoNormal><span lang=EN-GB>Thanks for \
your speedy reply. I have checked what you suggested: my windows installation is up \
to date and the memory diagnostic tool couldn&#8217;t find any problem. I have also \
installed monitor drivers from the manufacturer, as I had the windows defaults. \
Unfortunately, the issue was not fixed. <o:p></o:p></span></p><p \
class=MsoNormal><span lang=EN-GB>I would be grateful for any other \
suggestion.<o:p></o:p></span></p><p class=MsoNormal><span \
lang=EN-GB>Cheers,<o:p></o:p></span></p><p class=MsoNormal><span \
lang=EN-GB>Sabine<o:p></o:p></span></p><p class=MsoNormal><span \
lang=EN-GB><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid \
#E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal'><b><span lang=FR \
style='mso-fareast-language:FR-BE'>De&nbsp;:</span></b><span lang=FR \
style='mso-fareast-language:FR-BE'> Phil Wyatt &lt;<a \
href="mailto:phil@wyatt-family.com">phil@wyatt-family.com</a>&gt; \
<br><b>Envoyé&nbsp;:</b> mardi 31 mars 2020 12:36<br><b>À&nbsp;:</b> 'Sabine \
Vanhuysse' &lt;<a href="mailto:svhuysse@ulb.ac.be">svhuysse@ulb.ac.be</a>&gt;; <a \
href="mailto:qgis-user@lists.osgeo.org">qgis-user@lists.osgeo.org</a><br><b>Objet&nbsp;:</b> \
RE: [Qgis-user] Plugin Processing crashes QGIS and \
computer<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><p \
class=MsoNormal><span lang=EN-AU>Hi Sabine,<o:p></o:p></span></p><p \
class=MsoNormal><span lang=EN-AU>I would also try making sure that your windows \
installation is up to date, memory is all OK and also check drivers for your \
monitors. I had a similar error (WHEA) that bugged me for ages and it was fixed with \
new monitor drivers from the manufacturer (not the windows \
defaults!)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU>Cheers - \
Phil<o:p></o:p></span></p><p class=MsoNormal><span \
lang=EN-AU><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid \
#E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal'><b><span \
lang=EN-US style='mso-fareast-language:EN-AU'>From:</span></b><span lang=EN-US \
style='mso-fareast-language:EN-AU'> Qgis-user &lt;<a \
href="mailto:qgis-user-bounces@lists.osgeo.org">qgis-user-bounces@lists.osgeo.org</a>&gt; \
<b>On Behalf Of </b>Sabine Vanhuysse<br><b>Sent:</b> Tuesday, 31 March 2020 8:40 \
PM<br><b>To:</b> <a href="mailto:qgis-user@lists.osgeo.org">qgis-user@lists.osgeo.org</a><br><b>Subject:</b> \
[Qgis-user] Plugin Processing crashes QGIS and \
computer<o:p></o:p></span></p></div></div><p class=MsoNormal><span \
lang=EN-AU><o:p>&nbsp;</o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span lang=EN-GB>Hi \
all,<o:p></o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span \
lang=EN-GB><o:p>&nbsp;</o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span lang=EN-GB>I have recently \
installed QGIS 3.10.4 LTR, as some of the new features would be very useful to my \
work. Unfortunately, the Processing plugin which I use quite a lot causes QGIS and my \
computer to crash nearly systematically. After each fresh install - I \
uninstalled/installed QGIS a few times - and the first crash, I get this message when \
I open QGIS&nbsp;again : «&nbsp;Plugin processing : The plugin will be disabled \
because it crashed QGIS during last startup. Please report an issue and re-enable the \
plugin when the problem has been solved.&#8221; When I try to activate the plugin by \
ticking the box in the &#8216;Manage and Install Plugins&#8217; menu, my computer \
crashes again.<o:p></o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span \
lang=EN-GB><o:p>&nbsp;</o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span lang=EN-GB>I have tried to \
install other standalone versions of QGIS, ie, 3.12.0-2 and 3.8.3-1, and the version \
that comes with the osgeo4w installer, and they all cause the same problem. Only when \
I revert to my old 3.4.7 version does the plugin function without any \
problem.<o:p></o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span \
lang=EN-GB><o:p>&nbsp;</o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span lang=EN-GB>I have also tried to \
use a new user profile, and even to delete the QGIS folder in the \
user/appdata/roaming folder, but this didn&#8217;t work.<o:p></o:p></span></p><p \
class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><span \
lang=EN-GB><o:p>&nbsp;</o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span lang=EN-GB>I should add that \
the crashes are not totally systematic, as after one fresh install, there was no \
crash when I opened QGIS without Grass functions for the first time. However, the \
second time (QGIS with Grass functions), it crashed again. The next times, it crashed \
be it with or without Grass functions.<o:p></o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span \
lang=EN-GB><o:p>&nbsp;</o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span lang=EN-GB>I am using Windows \
10 Family edition and I have 2 monitors. When my computer crashes, I get a blue \
screen with an error message that is not always the same, but often it is a WHEA \
message. I have tried to unplug one of my monitors before restarting the computer, \
but this did not solve the issue.<o:p></o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span \
lang=EN-GB><o:p>&nbsp;</o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span lang=EN-GB>Of course, I can go \
on using QGIS 3.4.7, but it would be very helpful to work with a more recent version, \
so I would very much appreciate your help with this issue.<o:p></o:p></span></p><p \
class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><span \
lang=EN-GB><o:p>&nbsp;</o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span \
lang=EN-GB>Thanks!<o:p></o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span lang=EN-GB>Best \
wishes,<o:p></o:p></span></p><p class=MsoNormal \
style='margin-bottom:0cm;margin-bottom:.0001pt'><span \
lang=EN-GB>Sabine<o:p></o:p></span></p></div></body></html>


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