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List: publib
Subject: Re: [PubLib] Subject: Re: Hotspot Questions
From: Stephen Sarazin <director () ASTONLIBRARY ! ORG>
Date: 2018-09-28 16:30:24
Message-ID: CACAqd-MKBeB8Z+cZ4w4RRgGb9W-FuGga5Tg_5YVPFGTXOFzA1w () mail ! gmail ! com
[Download RAW message or body]
We use Mobile Beacon as well. We have also found it to work well. We have
had to turn off and replace a few devices, but that has been smooth. We
have not had the same overwhelming demand. Ours are constantly out, but
with us and one other library serving the holds in our system, there have
not been long waits.
Best,
Stephen Sarazin, Director
Aston Public Library
3270 Concord Road
Aston, PA 19014-1939
Phone: 610-494-5877
FAX: 610-494-1314
Email: director@astonlibrary.org
http://www.astonlibrary.org/
On Fri, Sep 28, 2018 at 12:14 PM <spetruso@aacpl.net> wrote:
> AACPL launched our mobile hotspot lending about six weeks ago, so we're
> still gathering data, but we've been very happy so far.
>
>
>
> Our service is Sprint through Mobile Beacon, and it is unlimited data
> <https://www.mobilebeacon.org/hotspot/>. I was worried about complaints
> of poor service in our more rural areas, but I've only heard of a few
> problems. We have 50 hotspots provided by a grant funder, and two other
> grants in the works to expand the program to about 150. They check out for
> one week, and we have consistently had a holds lists of about 200 people
> <https://catalog.aacpl.net/Record/a1449469?searchId=3918004&recordIndex=1&page=1>
> since we launched. Patron feedback has been overwhelmingly positive and
> we've only had one person so overdue that we had to turn off their device
> data so far.
>
>
>
> My main concern now is planning for the sustainability of this project for
> years 2, 3 and 4 when we no longer have grant support.
>
>
>
> I'm also happy to discuss details via email, or feel free to give me a
> call.
>
>
>
> Stephanie L. Petruso
>
> Virtual Services Manager
>
>
>
> Anne Arundel County Public Library
>
> 5 Harry S Truman Pkwy
>
> Annapolis MD 21401
>
> 410-222-7371
>
>
>
> Find @aacpl on Facebook, Twitter, Instagram, and Snapchat
>
>
>
>
>
>
>
> ------------------------------
>
>
>
> Date: Fri, 28 Sep 2018 14:36:47 +0000
>
> From: Jill Thomsen <Jill.Thomsen@PEORIAAZ.GOV>
>
> Subject: Re: Hotspot Questions
>
>
>
> Our library has Hotspots for check out and we went with Mobile Beacon
> (through web junction).
>
>
>
> While they are not unlimited they were the most cost effective way to
> provide our community with hotspots and we have not had any complaints
> about data usage issues etc. and I was expecting that could be an issue and
> it ended up being ok.
>
>
>
> Our hotspots are constantly checked out and our holds list is a mile
> long. I was worried as first because Mobile Beacon was such a great deal
> compared to Verizon, Sprint, T-Mobile etc. I thought there has to be a
> catch however we have been really happy with them. The difference from
> what I can see is that they don't provide your own log in to see usage and
> get information, turn on and off devices if they are not returned (you need
> to call them) but for the price it was a great way for us to get the
> service offered to our citizens and that was the main goal.
>
>
>
> If you want more details feel free to email me and I can share with you
> how we set up our program.
>
>
>
>
>
>
>
> Jill Thomsen
>
> City of Peoria, Main Library
>
> Library Services Coordinator
>
> ph: 623-773-7566
>
> fx: 623-773-7567
>
> Jill.Thomsen@peoriaaz.gov
>
> The Peoria Library is now on facebook
>
>
>
>
>
> Professional~ Ethical~ Open~ Responsive~ Innovative~ Accountable
>
>
>
>
>
>
>
>
>
>
>
>
>
> From: publib <PUBLIB@OCLCLISTS.ORG> On Behalf Of Bayne, GiGi
>
> Sent: Thursday, September 27, 2018 7:31 AM
>
> To: PUBLIB@OCLCLISTS.ORG
>
> Subject: Re: [PubLib] Hotspot Questions
>
>
>
> I am interested in the responses to this as well! If possible, could you
> compile them for public consumption?
>
>
>
> GiGi Bayne
>
> Circulation Librarian
>
> Oak Ridge Public Library
>
>
>
> From: publib <PUBLIB@OCLCLISTS.ORG<mailto:PUBLIB@OCLCLISTS.ORG>> On
> Behalf Of Raj
>
> Sent: Wednesday, September 26, 2018 4:46 PM
>
> To: PUBLIB@OCLCLISTS.ORG<mailto:PUBLIB@OCLCLISTS.ORG>
>
> Subject: [PubLib] Hotspot Questions
>
>
>
>
>
> Hello friends,
>
>
>
> Our library is currently looking into options to purchase hotspots for our
> collection. Ideally, we would purchase unlimited data plans (with a higher
> high speed cap) for each device. Do any of you currently circulate hotspots
> to your community? How many hotspots do you circulate and what is your
> checkout period? Did you work with local providers to get set up? Have you
> come across any problems when they circulate? Any information is
> appreciated!
>
>
>
>
>
>
>
> Thank you,
>
> Raj
>
>
>
> --
>
>
>
> Rajashree Kamat
>
>
>
> Librarian
>
>
>
> Lake Travis Community Library
>
>
>
> 1938 Lohmans Crossing
>
>
>
> Austin, Texas 78734
>
>
>
> (512) 263-2885
>
>
>
> www.laketravislibrary.org<http://www.laketravislibrary.org
> <http://www.laketravislibrary.org%3chttp:/www.laketravislibrary.org>>
>
>
>
>
>
>
>
> This message may contain information that will subject this message to
> disclosure under public information statutes. In the alternative, this
> message may contain information that is
>
>
>
> confidential and privileged. Unless you are the addressee (or authorized
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> the message or any information contained
>
>
>
> in the message. If you have received the message in error, please advise
> the sender by reply e-mail and delete the message.
>
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> ------------------------------
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> End of PUBLIB Digest - 27 Sep 2018 to 28 Sep 2018 - Special issue
> (#2018-473)
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[Attachment #3 (text/html)]
<div dir="ltr">We use Mobile Beacon as well. We have also found it to work well. \
We have had to turn off and replace a few devices, but that has been smooth. We \
have not had the same overwhelming demand. Ours are constantly out, but with us and \
one other library serving the holds in our system, there have not been long \
waits.<div><br></div><div>Best,</div><div><br clear="all"><div><div dir="ltr" \
class="gmail_signature" data-smartmail="gmail_signature">Stephen Sarazin, \
Director<br>Aston Public Library<br>3270 Concord Road<br>Aston, PA \
19014-1939<br>Phone: <a value="+16104945877">610-494-5877</a><br>FAX: <a \
value="+16104941314">610-494-1314</a><br>Email: <a \
href="mailto:director@astonlibrary.org" \
target="_blank">director@astonlibrary.org</a><br> <a \
href="http://www.astonlibrary.org/" \
target="_blank">http://www.astonlibrary.org/</a></div></div><br></div></div><br><div \
class="gmail_quote"><div dir="ltr">On Fri, Sep 28, 2018 at 12:14 PM <<a \
href="mailto:spetruso@aacpl.net">spetruso@aacpl.net</a>> \
wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 \
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple">
<div class="m_4142628883158010380WordSection1">
<p class="m_4142628883158010380MsoPlainText">AACPL launched our mobile hotspot \
lending about six weeks ago, so we're still gathering data, but we've been \
very happy so far. <u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">Our service is <a \
href="https://www.mobilebeacon.org/hotspot/" target="_blank"> Sprint through Mobile \
Beacon, and it is unlimited data</a>. I was worried about complaints of poor service \
in our more rural areas, but I've only heard of a few problems. We have 50 \
hotspots provided by a grant funder, and two other grants in the works to expand the \
program to about 150. They check out for one week, and we have <a \
href="https://catalog.aacpl.net/Record/a1449469?searchId=3918004&recordIndex=1&page=1" \
target="_blank"> consistently had a holds lists of about 200 people</a> since we \
launched. Patron feedback has been overwhelmingly positive and we've only had one \
person so overdue that we had to turn off their device data so far.<u></u><u></u></p> \
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText">My main concern now is planning for the \
sustainability of this project for years 2, 3 and 4 when we no longer have grant \
support.<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText">I'm also happy to \
discuss details via email, or feel free to give me a call.<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText">Stephanie L. Petruso<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText">Virtual Services Manager<u></u><u></u></p> \
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText">Anne Arundel County Public \
Library<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText">5 Harry S \
Truman Pkwy<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText">Annapolis \
MD 21401<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText">410-222-7371<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText">Find @aacpl on Facebook, Twitter, \
Instagram, and Snapchat<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><br> <br>
<u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">------------------------------<u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">Date: Fri, 28 Sep 2018 14:36:47 \
+0000<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText">From: Jill \
Thomsen <<a href="mailto:Jill.Thomsen@PEORIAAZ.GOV" target="_blank"><span \
style="color:windowtext;text-decoration:none">Jill.Thomsen@PEORIAAZ.GOV</span></a>><u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText">Subject: Re: Hotspot \
Questions<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText">Our library has Hotspots for \
check out and we went with Mobile Beacon (through web junction).<u></u><u></u></p> \
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText">While they are not unlimited they were the \
most cost effective way to provide our community with hotspots and we have not had \
any complaints about data usage issues etc. and I was expecting that could be an \
issue and it ended up being ok.<u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">Our hotspots are constantly checked out \
and our holds list is a mile long. I was worried as first because Mobile Beacon \
was such a great deal compared to Verizon, Sprint, T-Mobile etc. I thought there \
has to be a catch however we have been really happy with them. The difference from \
what I can see is that they don't provide your own log in to see usage and get \
information, turn on and off devices if they are not returned (you need to call them) \
but for the price it was a great way for us to get the service offered to our \
citizens and that was the main goal.<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText">If you want more details feel free to email \
me and I can share with you how we set up our program.<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText">Jill Thomsen<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText">City of Peoria, Main \
Library<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText">Library \
Services Coordinator<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText">ph: 623-773-7566<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText">fx: 623-773-7567<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><a href="mailto:Jill.Thomsen@peoriaaz.gov" \
target="_blank"><span \
style="color:windowtext;text-decoration:none">Jill.Thomsen@peoriaaz.gov</span></a><u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText">The Peoria Library is now on \
facebook<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">Professional~ Ethical~ Open~ Responsive~ \
Innovative~ Accountable<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p> <p \
class="m_4142628883158010380MsoPlainText">From: publib <<a \
href="mailto:PUBLIB@OCLCLISTS.ORG" target="_blank"><span \
style="color:windowtext;text-decoration:none">PUBLIB@OCLCLISTS.ORG</span></a>> On \
Behalf Of Bayne, GiGi<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText">Sent: Thursday, September 27, 2018 7:31 \
AM<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText">To: <a \
href="mailto:PUBLIB@OCLCLISTS.ORG" target="_blank"><span \
style="color:windowtext;text-decoration:none">PUBLIB@OCLCLISTS.ORG</span></a><u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText">Subject: Re: [PubLib] Hotspot \
Questions<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText">I am interested in the \
responses to this as well! If possible, could you compile them for public \
consumption?<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText">GiGi Bayne<u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText">Circulation Librarian<u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText">Oak Ridge Public \
Library<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText">From: publib <<a \
href="mailto:PUBLIB@OCLCLISTS.ORG%3cmailto:PUBLIB@OCLCLISTS.ORG" \
target="_blank"><span \
style="color:windowtext;text-decoration:none">PUBLIB@OCLCLISTS.ORG<mailto:PUBLIB@OCLCLISTS.ORG</span></a>>> \
On Behalf Of Raj<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText">Sent: \
Wednesday, September 26, 2018 4:46 PM<u></u><u></u></p> <p \
class="m_4142628883158010380MsoPlainText">To: <a \
href="mailto:PUBLIB@OCLCLISTS.ORG%3cmailto:PUBLIB@OCLCLISTS.ORG" target="_blank"> \
<span style="color:windowtext;text-decoration:none">PUBLIB@OCLCLISTS.ORG<mailto:PUBLIB@OCLCLISTS.ORG</span></a>><u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText">Subject: [PubLib] Hotspot \
Questions<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">Hello friends,<u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">Our library is currently looking into \
options to purchase hotspots for our collection. Ideally, we would purchase unlimited \
data plans (with a higher high speed cap) for each device. Do any of you currently \
circulate hotspots to your community? How many hotspots do you circulate and what is \
your checkout period? Did you work with local providers to get set up? Have you come \
across any problems when they circulate? Any information is \
appreciated!<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">Thank you,<u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText">Raj<u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">--<u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">Rajashree Kamat<u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">Librarian<u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText">Lake Travis Community \
Library<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText">1938 Lohmans \
Crossing<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText">Austin, Texas \
78734<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText">(512) \
263-2885<u></u><u></u></p> <p class="m_4142628883158010380MsoPlainText"><u></u> \
<u></u></p> <p class="m_4142628883158010380MsoPlainText"><a \
href="http://www.laketravislibrary.org%3chttp:/www.laketravislibrary.org" \
target="_blank"><span \
style="color:windowtext;text-decoration:none">www.laketravislibrary.org<http://www.laketravislibrary.org</span></a>><u></u><u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
<p class="m_4142628883158010380MsoPlainText"><u></u> <u></u></p>
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