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Subject: [PubLib] Workplace Burnout: Bouncing Back with Resilience (Infopeople Course)
From: Gini Ambrosino via Ifptraining via Ifptraining <ifptraining () LISTS ! INFOPEOPLE ! ORG
Date: 2018-05-24 14:16:08
Message-ID: 02e201d3f369$c37867c0$4a693740$ () lists ! infopeople ! org
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Since some people who may be interested in participating might not receive
this notice directly, we would appreciate it if you would print and post or
route this announcement to staff and colleagues. Thanks!
Last fall we asked for help in identifying priority customer service
training needs for the library community and the #1 request was for
strategies and ideas for dealing with customer service staff burnout. Thank
you to everyone who shared suggestions! Based upon that input, we've created
a new course:
Workplace Burnout: Bouncing Back with Resilience
<https://infopeople.org/civicrm/event/info?id=767&reset=1>
An Infopeople 4-week online course, June 5 - July 2, 2018
Staff who work in public service positions, like libraries, face mental and
emotional challenges in their daily work. Budget struggles, trying to make a
difference in high need communities, changes in the library's role, concerns
at home, local and national politics - it adds up! When that kind of
pressure is coming at you from all directions, it can contribute to a
gradual grinding down, loss of joy, a fading enthusiasm that we call burn
out.
In this 4-week course, we will look at the physiology & psychology of
burnout, as well as how it manifests itself physically, emotionally and
behaviorally. By the end of this course learners will be able to:
. Describe the difference between stress and burnout
. Recognize signs and symptoms of burnout in themselves and others.
. Identify how different aspects of work, lifestyle and personality
contribute to or exacerbate workplace burnout
. Identify habits and practices that contribute to building or
restoring resiliency
. Select and put into practice 3-5 specific restorative practices to
help restore resiliency and job satisfaction.
Instructor: Debra Westwood <https://infopeople.org/people/debra-westwood>
Fee: $150 for those in the California, $200 for all others.
For a complete course description and to register go to
https://infopeople.org/civicrm/event/info%3Fid%3D767%26reset%3D1.
Gini Ambrosino, Infopeople Project Assistant
705 E. Bidwell, Suite 2 - 312
Folsom, CA 95630
(916) 690-6595
assist@infopeople.org
http://infopeople.org/
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class=WordSection1><p class=MsoNormal><i><span style='color:black'>Since some people \
who may be interested in participating might not receive this notice directly, we \
would appreciate it if you would print and post or route this announcement to staff \
and colleagues. Thanks!</span></i><i><span \
style='font-family:"Arial","sans-serif";color:#222222;background:yellow'><o:p></o:p></span></i></p><p \
class=MsoNormal><span \
style='font-family:"Arial","sans-serif";color:#222222;background:yellow'><o:p> </o:p></span></p><p \
class=MsoNormal><span \
style='font-family:"Arial","sans-serif";color:#222222;background:yellow'><o:p> </o:p></span></p><p \
class=MsoNormal><span \
style='font-family:"Arial","sans-serif";color:#222222;background:yellow'>Last fall we \
asked for help in identifying priority customer service training needs for the \
library community and the #1 request was for strategies and ideas for dealing \
with customer service staff burnout. Thank you to everyone who shared suggestions! \
Based upon that input, we've created a new course:</span><span \
style='font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p \
class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p \
class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p \
class=MsoNormal><span style='font-size:22.0pt'><a \
href="https://infopeople.org/civicrm/event/info?id=767&reset=1">Workplace \
Burnout: Bouncing Back with Resilience</a><o:p></o:p></span></p><p \
class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p \
class=MsoNormal><span style='font-size:12.0pt'>An Infopeople 4-week online course, \
June 5 – July 2, 2018<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span \
style='font-size:12.0pt'>Staff who work in public service positions, like libraries, \
face mental and emotional challenges in their daily work. Budget struggles, trying to \
make a difference in high need communities, changes in the library's role, concerns \
at home, local and national politics – it adds up! When that kind of pressure \
is coming at you from all directions, it can contribute to a gradual grinding down, \
loss of joy, a fading enthusiasm that we call burn out.<o:p></o:p></span></p><p \
class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p \
class=MsoNormal><span style='font-size:12.0pt'>In this 4-week course, we will look at \
the physiology & psychology of burnout, as well as how it manifests itself \
physically, emotionally and behaviorally. By the end of this course learners will be \
able to:<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:12.0pt'><o:p> </o:p></span></p><p \
class=MsoListParagraphCxSpFirst style='text-indent:-.25in;mso-list:l0 level1 \
lfo2'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span \
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New \
Roman"'> </span></span></span><![endif]><span \
style='font-size:12.0pt;font-family:"Calibri","sans-serif"'>Describe the difference \
between stress and burnout<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle \
style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span \
style='font-size:12.0pt;font-family:Symbol'><span \
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New \
Roman"'> </span></span></span><![endif]><span \
style='font-size:12.0pt;font-family:"Calibri","sans-serif"'>Recognize signs and \
symptoms of burnout in themselves and others.<o:p></o:p></span></p><p \
class=MsoListParagraphCxSpMiddle style='text-indent:-.25in;mso-list:l0 level1 \
lfo2'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span \
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New \
Roman"'> </span></span></span><![endif]><span \
style='font-size:12.0pt;font-family:"Calibri","sans-serif"'>Identify how different \
aspects of work, lifestyle and personality contribute to or exacerbate workplace \
burnout<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle \
style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span \
style='font-size:12.0pt;font-family:Symbol'><span \
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New \
Roman"'> </span></span></span><![endif]><span \
style='font-size:12.0pt;font-family:"Calibri","sans-serif"'>Identify habits and \
practices that contribute to building or restoring resiliency<o:p></o:p></span></p><p \
class=MsoListParagraphCxSpLast style='text-indent:-.25in;mso-list:l0 level1 \
lfo2'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span \
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New \
Roman"'> </span></span></span><![endif]><span \
style='font-size:12.0pt;font-family:"Calibri","sans-serif"'>Select and put into \
practice 3-5 specific restorative practices to help restore resiliency and job \
satisfaction.<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span \
style='font-size:12.0pt'>Instructor<span style='color:#333333'>: </span><a \
href="https://infopeople.org/people/debra-westwood">Debra Westwood</a><span \
style='color:#333333'><o:p></o:p></span></span></p><p class=MsoNormal><span \
style='font-size:12.0pt;color:#333333'><o:p> </o:p></span></p><p class=MsoNormal \
style='margin-bottom:12.0pt'><span style='font-size:12.0pt'>Fee: $150 for those in \
the California, $200 for all others. <o:p></o:p></span></p><p \
class=MsoNormal><span style='font-size:12.0pt'>For a complete course description and \
to register go to <a \
href="https://infopeople.org/civicrm/event/info%3Fid%3D767%26reset%3D1">https://infopeople.org/civicrm/event/info%3Fid%3D767%26reset%3D1</a>.<o:p></o:p></span></p><p \
class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p \
class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p \
class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span \
style='color:black'>Gini Ambrosino, Infopeople Project \
Assistant<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>705 E. \
Bidwell, Suite 2 – 312<o:p></o:p></span></p><p class=MsoNormal><span \
style='color:black'>Folsom, CA 95630<o:p></o:p></span></p><p class=MsoNormal><span \
style='color:black'>(916) 690-6595</span><o:p></o:p></p><p class=MsoNormal><span \
style='color:black'><a \
href="mailto:assist@infopeople.org">assist@infopeople.org</a></span><o:p></o:p></p><p \
class=MsoNormal><span style='color:black'><a \
href="http://infopeople.org/">http://infopeople.org/</a></span><o:p></o:p></p><p \
class=MsoNormal><o:p> </o:p></p></div></body></html>
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