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List: publib
Subject: RE: [Publib] Who May Pick Up Someone Else's Hold
From: "Mary Soucie" <mjsoucie () wilmingtonlibrary ! org>
Date: 2008-08-28 18:51:21
Message-ID: 466DAF9EF2992C4C9D633E2E072FA1C74FB1C6 () owa ! palslib ! org
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Gina,
We also allow people with the card in hand to pick up another's holds. We have \
numerous patrons that have been appreciative due to mobility problems, timing issues, \
etc. We've only had one problem with someone using an uncle's card- and then not \
returning the books.
Hope this helps,
Mary
Mary J. Soucie, MLIS
Library Director
Wilmington Public Library District
Visit the world @ your library(tm)
201 S Kankakee St, Wilmington IL 60481
815-476-2834 Phone
815-476-7805 Fax
mailto:mjsoucie@wilmingtonlibrary.org <mailto:mjsoucie@wilmingtonlibrary.org>
Wilmington Public Library District is committed
to providing excellent comprehensive service to
its community.
________________________________
From: publib-bounces@webjunction.org on behalf of Van Hess, Gina
Sent: Thu 8/28/2008 10:21 AM
To: PubLib (publib@webjunction.org)
Subject: [Publib] Who May Pick Up Someone Else's Hold
Hello,
I'm posting this query on behalf of my circulation & children's dept. colleagues. Do \
you allow patrons to pick up holds for family members, spouses or children, or for \
others (not family)?
If so, what are the requirements? Do you require proof of identity, possession of \
the card for the person whose hold it is, a permission message in their record? (Our \
staff is resisting yet another message since they must check every message at \
checkout).
Thanks for your help; I'm sure there are as many methods as there are libraries, but \
we are looking for some fresh ideas.
Gina Van Hess
Adult Services Librarian
Anacortes Public Library (WA)
(360) 293-1910, x24
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<DIV id=idOWAReplyText77118 dir=ltr>
<DIV dir=ltr><FONT face=Byington color=#800080 size=3>Gina,</FONT></DIV>
<DIV dir=ltr><FONT color=#800080>We also allow people with the card in hand to pick \
up another's holds. We have numerous patrons that have been appreciative due to \
mobility problems, timing issues, etc. We've only had one problem with someone using \
an uncle's card- and then not returning the books.</FONT></DIV> <DIV dir=ltr><FONT \
color=#800080><BR>Hope this helps,<BR>Mary</FONT></DIV> <DIV dir=ltr><FONT \
face=Byington color=#800080 size=3></FONT> </DIV></DIV> <DIV id=idSignature88074 \
dir=ltr> <DIV><FONT color=#800080>
<DIV><FONT face=Arial>Mary J. Soucie, MLIS</FONT></DIV>
<DIV><FONT face=Arial>Library Director<BR>Wilmington Public Library \
District</FONT></DIV> <DIV><FONT face=Arial>Visit the world @ your library<SPAN \
style="FONT-SIZE: 12pt; COLOR: purple; FONT-FAMILY: Elephant; \
mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; \
mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: \
AR-SA">™</SPAN></FONT></DIV> <DIV><FONT face=Arial>201 S Kankakee St, \
Wilmington IL 60481<BR>815-476-2834 Phone<BR>815-476-7805 Fax<BR></FONT><A \
href="mailto:mjsoucie@wilmingtonlibrary.org"><FONT \
face=Arial>mailto:mjsoucie@wilmingtonlibrary.org</FONT></A><FONT face=Arial> \
</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV>
<DIV><STRONG><FONT face=Arial><SPAN><FONT color=#800080 size=3>Wilmington Public \
Library District is </FONT></SPAN><SPAN><FONT color=#800080 size=3>committed \
</FONT></SPAN></FONT></STRONG></DIV> <DIV><SPAN><FONT face=Arial color=#800080 \
size=3><STRONG>to providing excellent comprehensive service to \
</STRONG></FONT></SPAN></DIV> <DIV><SPAN><FONT face=Arial color=#800080 \
size=3><STRONG>its community.</STRONG></FONT><?xml:namespace prefix = o ns = \
"urn:schemas-microsoft-com:office:office" \
/><o:p></o:p></SPAN></DIV></FONT></DIV></DIV> <DIV dir=ltr><BR>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> publib-bounces@webjunction.org on behalf of Van \
Hess, Gina<BR><B>Sent:</B> Thu 8/28/2008 10:21 AM<BR><B>To:</B> PubLib \
(publib@webjunction.org)<BR><B>Subject:</B> [Publib] Who May Pick Up Someone Else's \
Hold<BR></FONT><BR></DIV> <DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: \
Arial">Hello,</SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial size=2><SPAN \
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">I'm posting this query on behalf of my \
circulation & children's dept. colleagues. Do you allow patrons to pick up \
holds for family members, spouses or children, or for others (not \
family)?</SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial size=2><SPAN \
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"></SPAN></FONT> </P> <P \
class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: \
Arial">If so, what are the requirements? Do you require proof of identity, \
possession of the card for the person whose hold it is, a permission message in their \
record? (Our staff is resisting yet another message since they must check every \
message at checkout).</SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial \
size=2><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"></SPAN></FONT> </P> <P \
class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: \
Arial">Thanks for your help; I'm sure there are as many methods as there are \
libraries, but we are looking for some fresh ideas.</SPAN></FONT></P> <P \
class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: \
Arial"></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Arial size=2><SPAN \
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Gina Van Hess</SPAN></FONT></P> <P \
class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: \
Arial">Adult Services Librarian</SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial \
size=2><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Anacortes Public Library \
(WA)</SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial size=2><SPAN \
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">(360) 293-1910, \
x24</SPAN></FONT></P></DIV></DIV></BODY></HTML>
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