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List:       publib
Subject:    [PUBLIB] Self-serve holds (fwd)
From:       plib2 () webjunction ! org (PUBLIB)
Date:       2005-04-27 15:55:51
Message-ID: Pine.GSO.4.10.10504271255500.7832-100000 () webjunction ! org
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Sender: "Sasha Matthews" <smatthew@vbgov.com>
Subject: Self-serve holds

I work in Va Beach libraries and at the branch we work at we allow patrons to pick up \
their own holds.  Our branch is one of 12 branches.  We print the patrons first four \
letters of their last name, last four number of their library card number and the \
date the hold will be removed.  We have had no problems that I know of with privacy.  \
Because we don't have patrons whole names listed, privacy is not breached.  If a \
patron comes up to check out a book that is not held for them our computer system \
will alert us, usually it is a mistake. I love that fact that patrons can now get \
their own holds, and they seem to like it.



Sasha R. Matthews
Princess Anne Library


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