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List:       publib
Subject:    ILL Fees charged (fwd)
From:       "Anne S. Richards" <arichard () mcls ! rochester ! lib ! ny ! us>
Date:       1996-06-28 0:16:16
Message-ID: Pine.3.89.9606280009.a19467-0100000 () nysernet ! org
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Sender: "Anne S. Richards" <arichard@mcls.rochester.lib.ny.us>
Subject: Re: ILL Fees charged

We found that charging fees was more trouble than it was worth and gave 
it up altogther. 

Anne Richards  HPL

On Fri, 21 Jun 1996, Mark Panitz wrote:

> [THIS IS crosspost to both Circplus and Publib lists
> sorry for the duplcation
> 
> I'm curious to see what different libraries charge patrons for
> requesting ILL books,
> so I' am sort of doing my own survery,
> the questions are: 
>  #1. How much do you charge the patron?
>  #2. Do you require the fee up front? [Patron pays your fee at
> the time of the request]  (or)
>  #2B  patron does patron pay at the time
> of pick up?
>  #2B What if the patron changed their mind?
>  #3 What if the patron did some work (and located the book though another
> libraries (like OCLC on-libe catalog) but cant request him or herself
> do you have a 'discount'?
>  #4 What if the book cant be located? does the Patron lose their money?
> or do you give 'credit for something else?
> 
> (please reply to my e-mail boxy of az483@lafn.org
> I will summerized in about 2 -3 weeks with the answer I get
> thank you
> 
> --
> Mark Panitz           
> az483@lafn.org          
> 
> 

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