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List:       pidgin-tracker
Subject:    Re: [Pidgin] #17409: cannot crate ticket
From:       "Pidgin" <trac () pidgin ! im>
Date:       2019-09-10 7:43:19
Message-ID: 057.4a307358b30664676987aceaf5395f0b () pidgin ! im
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#17409: cannot crate ticket
---------------------------+---------------------------
 Reporter:  RobiWanKenobi  |       Owner:  EionRobb
     Type:  defect         |      Status:  new
Milestone:                 |   Component:  unclassified
  Version:  2.13.0         |  Resolution:
 Keywords:                 |
---------------------------+---------------------------

Comment (by EionRobb):

 Replying to [comment:2 RobiWanKenobi]:
 > I wanted to post the core-dump as pidgin crashes on start up, but my
 ticket was marked as spam.
 >
 > In the last days I found that one account caused the problem, as I
 removed all accounts from the accounts.xml file and pidgin started again.
 >
 > I used 3 Accounts:
 > - Skype Web (HTTP)
 > - Telegram
 > - Rocket.Chat
 >
 > Rocket.Chat is the only account I care about, so I tried to set this one
 up again, but it seems that the plug-in has a problem with self-signed (or
 signed by let's encrypt) certificates, so I cannot use pidgin any more.
 Skye Web is nice to have, but as you cannot make calls it's useless.
 Telegram would work, but I don't use it that much.
 >

 Rather than attach a core dump (which is going to be specific to your
 machine) it'll be much better to paste in the backtrace
 https://developer.pidgin.im/wiki/GetABacktrace

 In terms of the certificates, do you have the Lets Encrypt root
 certificate installed in your Pidgin?

 Please feel free to open a new issue on the Rocket.Chat plugin's issue
 tracker if that's easier for you, too https://bitbucket.org/EionRobb
 /purple-rocketchat/issues

--
Ticket URL: <https://developer.pidgin.im/ticket/17409#comment:3>
Pidgin <https://pidgin.im>
Pidgin
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