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List:       pidgin-devel
Subject:    Re: Trac recognizing duplicate bugs on bug submission
From:       Daniel Atallah <daniel.atallah () gmail ! com>
Date:       2010-10-26 15:01:19
Message-ID: AANLkTimd7mxNSJTELQXR8O412Ebd+cr7j-W=wJyh5bVW () mail ! gmail ! com
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On Mon, Oct 25, 2010 at 13:37, Craig Harding <craigwharding@gmail.com> wrote:
> Are there any future thoughts on this trac plugin? I wouldn't mind
> looking at it and implementing it into some kind of pidgin test
> environment.


There is a test environment at http://test.developer.pidgin.im/

I'll try to get that plugin installed there when I get a chance.

-D

> On Friday, June 25, 2010, Craig Harding <craigwharding@gmail.com> wrote:
> > Can we atleast try this to see how it works? I can't remember but do you guys \
> > have a test.devel.pidgin.im machine for these sorts of things? For example, for \
> > 2.7.0 there were 86 duplicate tickets: \
> > http://developer.pidgin.im/query?groupdesc=1&group=milestone&max=100&version=2.7.0&order=priority&resolution=duplicate&col=id&col=summary&col=status&col=component
> >  
> > <http://developer.pidgin.im/query?groupdesc=1&group=milestone&max=1000&version=2.7 \
> > .0&order=priority&resolution=duplicate&col=id&col=summary&col=status&col=component>For \
> > 2.7.1, there were 25 duplicate tickets: \
> > http://developer.pidgin.im/query?groupdesc=1&group=milestone&version=2.7.1&order=priority&resolution=duplicate&col=id&col=summary&col=status&col=component
> >  
> > For 2.7.1 it seemed like it was released a few weeks after 2.7.0, hence the less \
> > number of tickets. Between 2.6.x and 2.7.0 it was basically 3 months. 86 tickets \
> > may not seem like a lot, but I think this plugin would come in handy if, for \
> > example, there is a flood of emails/tickets for the windows32 installer \
> > <http://pidgin.im/pipermail/support/2010-May/007441.html>. 
> > Anyways, I think it's a good idea. I'm not sure if someone has time to devote to \
> > install this plugin for trac. I can help if help is needed. 
> > Craig.
> > 
> > 
> > On Thu, May 20, 2010 at 2:21 PM, Michael Secord <gizmokid2005@gmail.com> wrote:
> > 
> > Not really sure about Trac, but for instance talk.maemo.org's forums use what \
> > Daniel describes in his message. It just pops up (usually under the subject) in \
> > the ticket/post with helpful/possibly relevant information. I realize this isn't \
> > a forum, but that feature has actually helped me MANY times when going to post \
> > topics. It's at least worth a try? 
> > 
> > ------ Original Message -------
> > Subject: Re: Trac recognizing duplicate bugs on bug submission
> > From: Daniel Atallah <daniel.atallah@gmail.com>
> > To: Craig Harding <craigwharding@gmail.com>
> > Date: 5/20/2010 2:12 PM EST
> > 
> > On Wed, May 19, 2010 at 21:30, Craig Harding<craigwharding@gmail.com>  wrote:
> > 
> > 
> > Is there a way that an intermediate page could be introduced into trac
> > once the user has submitted a bug? It could show a list of existing
> > bugs that would match keywords from their bug submission. If there was
> > an existing bug that had a good match to the user's bug submission
> > they could skip that submission of the new bug and look at the
> > existing bug.
> > 
> > I tried searching the list for previous emails on this but I wasn't
> > really sure what this 'bug matching' would be called.
> > 
> > 
> > I suspect it would be possible to implement this via a trac plugin,
> > but I haven't seen any existing plugins that do that.
> > 
> > http://trac-hacks.org/wiki/DuplicateTicketSearchPlugin has a somewhat
> > similar goal, but wouldn't change the workflow, just try to help the
> > user by popping up suggested duplicates.  I'm not sure how good it is.
> > 
> > -D
> > 
> > 
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> > 
> > 
> > 
> > 
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> > 
> > 
> > 
> 
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