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List: pfsense-discussion
Subject: Re: [pfSense] pfsense cannot find suitable hard drive to install on
From: pfuser () hushmail ! com
Date: 2013-06-12 5:44:04
Message-ID: 20130612054404.AB09C400E4 () smtp ! hushmail ! com
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You know the saying in IT "Have you turned it off and on again". Well
that worked with my RAID controller, after disabling it in the BIOS
and finding that did not work I enabled it again and was able to
configure an array. Since I don't need redundancy I just combined the
two drives into a RAID 0 array and now it works! I have more
learned...I hate RAID.
On 6/11/2013 at 10:21 PM, pfuser@hushmail.com wrote:I rid dialing the
smart array i5 and I could hear the drives finally spin up but still
not detected.
On 6/11/2013 at 10:09 PM, "Moshe Katz" wrote:On Wed, Jun 12, 2013 at
12:43 AM, wrote:
It seems the bios cannot see any hard drives. At this point I'm
honestly not sure what to do. I tried with a third drive too, what are
the chances i got 3 bad drives
On 6/11/2013 at 9:21 PM, pfuser@hushmail.com wrote: Good to know it
should work. If onlyi can get it to actually work. It has 2 drives
which I doubt both are bad so it's got to be some configuration. I
just wish I knew what I was doing.
On 6/11/2013 at 9:08 PM, "Moshe Katz" wrote: On Tue, Jun 11, 2013 at
11:48 PM, wrote:
I recently traded some old computer equipment for an HP Proliant
DL360 G3. Its a nice little rackmount with dual Intel Xeon 2.8GHz
processors 3 onboard gigabit NIC's and a PCI-X bus and 2 PCI-X
expansion slots. Its light on RAM at only 512MB but thats easy to add
to. So from what I could tell I should be able to get good thoughput
with this machine running pfsense.
I go to install as all the text flys past on my screen I notice
several lines say something like
acd0: FAILURE - READ BIG ILLEGAL REQUEST (some number I did not write
down, not sure if this error message is relevant, I can try to catch
the rest of the message and write it down if anyone needs it)
I get that for about 4 or 5 lines but then everything continues fine.
I select the option to install pfsense and I get an error stating I do
not have any suitable IDE or SCSI drives to install pfsense on. I have
two SCSI drives on, the only thing I can think is neither is big
enough to install pfsense onto as they are smaller drives. I could not
find hard drive space requirements online for pfsense, what does it
need? The problem is HP has a warning right on the case that you are
only supposed to use HP Universal U320 SCSI drives or server damage
may result, which these are the only compatible drives I have. My
second guess is maybe since the HP SCSI drives are so special maybe
they don't work with pfsense.
Any ideas?
If you look around online, you will find the "acd0 ..." message is
referring to read errors on the CD drive and that having some of these
errors is entirely normal (though having too many means that either
the disc is bad or the drive is bad). You might try burning a new
copy of the CD, perhaps with a different brand of blank CD, to see if
it helps.
As far as your problem with finding an available hard drive on which
to install, I doubt that it is a pfSense issue because FreeBSD 8 (on
which pfSense is based) is known to work on the Proliant DL360 G3.
The hard drives are not special at all - they are standard SCSI
Ultra320 drives on a fancy HP "sled" (the only purpose of which is to
make it easier to swap them). I would check if the machine is doing
some kind of werid RAID setup (or has some kind of RAID
misconfiguration) that is preventing drives from showing up. I would
also check if there is some kind of Hard Drive health test (either
built in to the BIOS or RAID controller, or on a live CD) to make sure
that the drives are working properly.
As far as Hard Drive size, pfSense can be installed on drives as small
as 1GB (though more is recommended as log files grow over time), so
the size of your drives should not be an issue.
If you do need to get a new drive, the drives for this machine can be
found very cheaply on eBay, as many companies are now retiring the
generation of servers that used Ultra320 drives.
Moshe
According to the documentation, the machine uses a built-in "Smart
Array 5i Plus" RAID controller. According to the setup poster, you
need to press F8 when prompted during startup to get to the RAID
controller settings. If there is a hardware problem, there are
several possible areas where it could be:
*Motherboard (and/or integrated RAID card)
*An aftermarket add-in RAID Card *SCSI cables *SCSI backplane (the
circuit board at the back of the drive bays)
I think that troubleshooting those is mostly beyond the scope of this
email list.Note that a problem with any of these components could also
manifest itself as a problem with reading from the CD drive if the CD
drive is also SCSI.
I would suggest attempting to install to a USB drive, but the DL360 is
known to have problems booting from flash drives in certain cases. It
may be worth trying anyway though. See what happens if you plug in a
flash drive and remove the hard drives and try to install to the flash
drive.
Moshe
[Attachment #5 (unknown)]
<span style="font-family: Arial; font-size: 13px;">You know the saying in IT "Have \
you turned it off and on again". Well that worked with my RAID controller, after \
disabling it in the BIOS and finding that did not work I enabled it again and was \
able to configure an array. Since I don't need redundancy I just combined the \
two drives into a RAID 0 array and now it works! I have more learned...I hate \
RAID.<br> <br><br>On 6/11/2013 at 10:21 PM, pfuser@hushmail.com wrote:<blockquote \
style="border-left:solid 1px #ccc;margin-left:10px;padding-left:10px;"><span \
style="font-family:Arial;font-size:13px;">I rid dialing the smart array i5 and I \
could hear the drives finally spin up but still not detected. <br> <br><br>On \
6/11/2013 at 10:09 PM, "Moshe Katz" <moshe@ymkatz.net> wrote:<blockquote \
style="border-left:solid 1px #ccc;margin-left:10px;padding-left:10px;"><div \
dir="ltr">On Wed, Jun 12, 2013 at 12:43 AM, <span \
dir="ltr"><<a>pfuser@hushmail.com</a>></span> wrote:<br><div \
class="gmail_extra"><div class="gmail_quote"><blockquote class="gmail_quote" \
style="border-left-width:1px;border-left-color:#ccc;border-left-style:solid;padding-left:1ex;margin:0 \
0 0 .8ex;">
<span style="font-family:Arial;font-size:13px;">It seems the bios cannot see any hard \
drives. At this point I'm honestly not sure what to do. I tried with a third \
drive too, what are the chances i got 3 bad drives<div>
<div class="h5"><br><br>On 6/11/2013 at 9:21 PM, <a>pfuser@hushmail.com</a> \
wrote:<blockquote style="border-left-style:solid;border-left-width:1px;border-left-color:#ccc;margin-left:10px;padding-left:10px;">
<span style="font-family:Arial;font-size:13px;">Good to know it should work. If onlyi \
can get it to actually work. It has 2 drives which I doubt both are bad so it's \
got to be some configuration. I just wish I knew what I was doing. <br>
<br>On 6/11/2013 at 9:08 PM, "Moshe Katz" <<a>moshe@ymkatz.net</a>> \
wrote:<blockquote style="border-left-style:solid;border-left-width:1px;border-left-color:#ccc;margin-left:10px;padding-left:10px;">
<div dir="ltr">On Tue, Jun 11, 2013 at 11:48 PM, <span \
dir="ltr"><<a>pfuser@hushmail.com</a>></span> wrote:<br><div \
class="gmail_extra"><div class="gmail_quote"><blockquote class="gmail_quote" \
style="border-left-width:1px;border-left-color:#ccc;border-left-style:solid;padding-left:1ex;margin:0 \
0 0 .8ex;">
<span style="font-family:Arial;font-size:13px;">I recently traded some old computer \
equipment for an HP Proliant DL360 G3. Its a nice little rackmount with dual Intel \
Xeon 2.8GHz processors 3 onboard gigabit NIC's and a PCI-X bus and 2 PCI-X expansion \
slots. Its light on RAM at only 512MB but thats easy to add to. So from what I could \
tell I should be able to get good thoughput with this machine running \
pfsense. <div>
<br></div><div>I go to install as all the text flys past on my screen I notice \
several lines say something like</div><div><br></div><div>acd0: FAILURE - READ BIG \
ILLEGAL REQUEST (some number I did not write down, not sure if this error message is \
relevant, I can try to catch the rest of the message and write it down if anyone \
needs it)</div>
<div><br></div><div>I get that for about 4 or 5 lines but then everything continues \
fine. I select the option to install pfsense and I get an error stating I do not have \
any suitable IDE or SCSI drives to install pfsense on. I have two SCSI drives on, the \
only thing I can think is neither is big enough to install pfsense onto as they are \
smaller drives. I could not find hard drive space requirements online for pfsense, \
what does it need? The problem is HP has a warning right on the case that you are \
only supposed to use HP Universal U320 SCSI drives or server damage may result, which \
these are the only compatible drives I have. My second guess is maybe since the HP \
SCSI drives are so special maybe they don't work with pfsense.</div>
<div><br></div><div>Any ideas?</div></span><br></blockquote></div></div><div \
class="gmail_extra"><br></div><div class="gmail_extra">If you look around online, you \
will find the "acd0 ..." message is referring to read errors on the CD drive and that \
having some of these errors is entirely normal (though having too many means that \
either the disc is bad or the drive is bad). You might try burning a new copy \
of the CD, perhaps with a different brand of blank CD, to see if it helps.</div>
<div class="gmail_extra"><br></div><div class="gmail_extra">As far as your problem \
with finding an available hard drive on which to install, I doubt that it is a \
pfSense issue because FreeBSD 8 (on which pfSense is based) is known to work on the \
Proliant DL360 G3. The hard drives are not special at all - they are standard \
SCSI Ultra320 drives on a fancy HP "sled" (the only purpose of which is to make it \
easier to swap them). I would check if the machine is doing some kind of werid \
RAID setup (or has some kind of RAID misconfiguration) that is preventing drives from \
showing up. I would also check if there is some kind of Hard Drive health test \
(either built in to the BIOS or RAID controller, or on a live CD) to make sure that \
the drives are working properly.</div>
<div class="gmail_extra"><br></div><div class="gmail_extra">As far as Hard Drive \
size, pfSense can be installed on drives as small as 1GB (though more is recommended \
as log files grow over time), so the size of your drives should not be an \
issue.</div>
<div class="gmail_extra"><br></div><div class="gmail_extra">If you do need to get a \
new drive, the drives for this machine can be found very cheaply on eBay, as many \
companies are now retiring the generation of servers that used Ultra320 drives.</div>
<div class="gmail_extra"><br></div><div class="gmail_extra">Moshe</div><div \
class="gmail_extra"><br></div></div></blockquote></span></blockquote></div></div></span></blockquote><div \
style="">According to <a target="_blank" \
href="http://h18000.www1.hp.com/products/quickspecs/11504_div/11504_div.HTML" \
onclick="window.open('http://h18000.www1.hp.com/products/quickspecs/11504_div/11504_div.HTML');return \
false;">the documentation</a>, the machine uses a built-in "Smart Array 5i Plus" RAID \
controller. According to the <a target="_blank" \
href="http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docD \
isplay/resource.process/?spf_p.tpst=kbDocDisplay_ws_BI&spf_p.rid_kbDocDisplay=docD \
isplayResURL&javax.portlet.begCacheTok=com.vignette.cachetoken&spf_p.rst_kbDoc \
Display=wsrp-resourceState%3DdocId%253Demr_na-c02231317-3%257CdocLocale%253Den_US&javax.portlet.endCacheTok=com.vignette.cachetoken" \
onclick="window.open('http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLE \
T/public/kb/docDisplay/resource.process/?spf_p.tpst=kbDocDisplay_ws_BI&spf_p.rid_k \
bDocDisplay=docDisplayResURL&javax.portlet.begCacheTok=com.vignette.cachetoken& \
;spf_p.rst_kbDocDisplay=wsrp-resourceState%3DdocId%253Demr_na-c02231317-3%257CdocLocale%253Den_US&javax.portlet.endCacheTok=com.vignette.cachetoken');return \
false;">setup poster</a>, you need to press F8 when prompted during startup to get to \
the RAID controller settings.</div>
<div> </div></div>If there is a hardware problem, there are several possible \
areas where it could be:</div><div class="gmail_extra"><ul style=""><li \
style="">Motherboard (and/or integrated RAID card)<br></li><li>An aftermarket add-in \
RAID Card</li>
<li style="">SCSI cables</li><li style="">SCSI backplane (the circuit board at the \
back of the drive bays)</li></ul><div style="">I think that troubleshooting those is \
mostly beyond the scope of this email list.</div><div style="">Note that a problem \
with any of these components could also manifest itself as a problem with reading \
from the CD drive if the CD drive is also SCSI.</div>
<div style=""><br></div><div style="">I would suggest attempting to install to a USB \
drive, but the DL360 is known to have problems booting from flash drives in certain \
cases. It may be worth trying anyway though. See what happens if you plug \
in a flash drive <b>and remove the hard drives</b> and try to install to the \
flash drive.</div>
<div style=""><br></div><div \
style="">Moshe</div></div></div></blockquote></span></blockquote></span>
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