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List: patchmanagement
Subject: RE: [patchmanagement] Win10 Pro 1703 to 1709 - QualityCompat key removed
From: Matthew Houston <Matthew.Houston () camden ! nsw ! gov ! au>
Date: 2018-02-19 21:57:11
Message-ID: SY3PR01MB0810E3297A2E9139A11E7BF7F8C80 () SY3PR01MB0810 ! ausprd01 ! prod ! outlook ! com
[Download RAW message or body]
[Attachment #2 (text/plain)]
I mentioned that to a colleague the other day, MS should start ‘naming and shaming' \
these vendors. They take a lot of heat for decisions that are not necessarily within \
their control.
Even just a statues message in the ‘update' section of settings ‘Your AV software \
is preventing Windows updates from installing'.
Matthew Houston
System Administrator
From: Steve Yates [mailto:steve@teamITS.com]
Sent: Tuesday, 20 February 2018 8:14 AM
To: Patch Management Mailing List <patchmanagement@listserv.patchmanagement.org>
Subject: RE: [patchmanagement] Win10 Pro 1703 to 1709 - QualityCompat key removed
The problem with doing that (installing updates anyway) is (as I understand it) that \
the point of the key is for the a/v vendor to declare they aren't going to crash the \
kernel.
If they won't comply MS is probably better off showing a popup that the a/v is \
preventing Windows Updates, and the user should get a different/better a/v. Then the \
vendor would probably run to comply.
--
Steve Yates
ITS, Inc.
From: Tim Schwab [mailto:mailinglists.tss@gmail.com]
Sent: Monday, February 19, 2018 1:38 PM
To: Patch Management Mailing List \
<patchmanagement@listserv.patchmanagement.org<mailto:patchmanagement@listserv.patchmanagement.org>>
Subject: Re: [patchmanagement] Win10 Pro 1703 to 1709 - QualityCompat key removed
Hi Leon.
I'm just wrapping up my 1709 rollout. None of my endpoints had the QualityCompat key \
after upgrading from 1703 to 1709 (all had it prior to upgrading to 1709.) I had to \
use our patch management software (Ivanti Endpoint Security) to re-push the \
QualityCompat key, then get the latest Microsoft cumulative update installed. Cylance \
is in the minority with respect to refusing to follow Microsoft's instructions. I \
expect at some point Microsoft is going to have to capitulate and install updates \
even if the key is not present...or start kicking some vendors out of the MAPP \
program for their bad behavior. \
https://technet.microsoft.com/en-us/security/dn467918.aspx<https://technet.microsoft.com/en-us/security/dn467918.aspx>
- Tim
On 2/19/2018 12:29 PM, Langley, Leon wrote:
Tim, we also use Cylance and I have not seen this behavior on any of our 1607, 1703, \
and 1709 clients. I will admit that I have a CI deployed by SCCM that forces the \
existence of the required registry key but that only runs once a day.
From: Tim Schwab [mailto:mailinglists.tss@gmail.com]
Sent: Friday, January 12, 2018 8:03 PM
To: Patch Management Mailing List mailto:patchmanagement@listserv.patchmanagement.org
Subject: Re: [patchmanagement] Win10 Pro 1703 to 1709 - QualityCompat key removed
Cylance
On Fri, Jan 12, 2018 at 5:08 PM, Bruce Polikoff <mailto:bruce@texas-inbox.com> wrote:
What's your AV vendor?
________________________________________
From: Tim Schwab <mailto:mailinglists.tss@gmail.com>
Sent: Friday, January 12, 2018 3:20:22 PM
To: Patch Management Mailing List
Subject: Re: [patchmanagement] Win10 Pro 1703 to 1709 - QualityCompat key removed
I would hope so, but, my AV vendor never set the key at all...saying that should be \
an the responsibility of their customers.
It's going to be a mess for my lightly-managed off-LAN notebooks. They use WU, so \
I've got to track them all, know when they get 1709, then quickly push a package to \
re-set the QualityCompat key, then get them patched with the 2018-01 and later \
updates. It's a lot harder than it should be. Microsoft shouldn't be wiping the key \
and the AV vendors should set the key once they say they are compatible.
- Tim
On Fri, Jan 12, 2018 at 3:38 PM, Brian Illner <mailto:Brian.Illner@canal-ins.com> \
wrote: So will the AV logic be smart enough to put that key back if the Windows 10 \
feature upgrade removed it?
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WARNING: As the information in this transmittal (including attachments, if any) may \
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From: Tim Schwab [mailto:mailto:mailinglists.tss@gmail.com]
Sent: Friday, January 12, 2018 11:16 AM
To: Patch Management Mailing List \
<mailto:patchmanagement@listserv.patchmanagement.org>
Subject: [patchmanagement] Win10 Pro 1703 to 1709 - QualityCompat key removed
Since it's now officially CBB/S-AC, this morning, I've tested the 1703-1709 update on \
3 endpoints. All were running Win10 1703 Pro. All had the QualityCompat key present \
in 1703. After the 1709 update, the QualityCompat key was missing.
(We use Cylance, who doesn't set the key automatically. The key was set last week by \
deploying the tool Cylance provided to set the key manually.)
My opinion is that the AV vendors should be setting the key, but many are afraid to, \
despite saying they are compatible.
However, if the key has been set, why is 1709 deleting it as part of the update \
process???
- Tim
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<p class="MsoNormal"><span \
style="mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times \
New Roman";mso-fareast-language:EN-US">I mentioned that to a colleague the other \
day, MS should start ‘naming and shaming' these vendors. They take a lot of heat \
for decisions that are not necessarily within their control.<o:p></o:p></span></p> <p \
class="MsoNormal"><span \
style="mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times \
New Roman";mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p \
class="MsoNormal"><span \
style="mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times \
New Roman";mso-fareast-language:EN-US">Even just a statues message in the \
‘update' section of settings ‘Your AV software is preventing Windows updates \
from installing'.<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times \
New Roman";mso-fareast-language:EN-US"><o:p> </o:p></span></p> <div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span \
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</span><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times \
New Roman";color:#0078BB;mso-no-proof:yes">Matthew Houston</span></b><span \
style="font-family:"Arial",sans-serif;mso-fareast-font-family:"Times \
New Roman";mso-no-proof:yes"> <br>
</span><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times \
New Roman";mso-no-proof:yes">System Administrator</span></b><span \
style="font-family:"Arial",sans-serif;mso-fareast-font-family:"Times \
New Roman";mso-no-proof:yes"> </span><span \
style="mso-fareast-font-family:"Times New \
Roman";mso-no-proof:yes"><o:p></o:p></span></p> </div>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-font-family:"Times \
New Roman";mso-ansi-language:EN-US">From:</span></b><span lang="EN-US" \
style="mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-US"> \
Steve Yates [mailto:steve@teamITS.com] <br>
<b>Sent:</b> Tuesday, 20 February 2018 8:14 AM<br>
<b>To:</b> Patch Management Mailing List \
<patchmanagement@listserv.patchmanagement.org><br> <b>Subject:</b> RE: \
[patchmanagement] Win10 Pro 1703 to 1709 - QualityCompat key \
removed<o:p></o:p></span></p> </div>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-outline-level:1"><span \
style="mso-fareast-font-family:"Times New Roman"">The problem with doing \
that (installing updates anyway) is (as I understand it) that the point of the key is \
for the a/v vendor to declare they aren't going to crash the kernel.<br>
<br>
If they won't comply MS is probably better off showing a popup that the a/v is \
preventing Windows Updates, and the user should get a different/better a/v. Then the \
vendor would probably run to comply.<br> <br>
--<br>
<br>
Steve Yates<br>
ITS, Inc.<br>
<br>
From: Tim Schwab [<a \
href="mailto:mailinglists.tss@gmail.com">mailto:mailinglists.tss@gmail.com</a>] <br>
Sent: Monday, February 19, 2018 1:38 PM<br>
To: Patch Management Mailing List <<a \
href="mailto:patchmanagement@listserv.patchmanagement.org">patchmanagement@listserv.patchmanagement.org</a>><br>
Subject: Re: [patchmanagement] Win10 Pro 1703 to 1709 - QualityCompat key removed<br>
<br>
Hi Leon.<br>
I'm just wrapping up my 1709 rollout. None of my endpoints had the \
QualityCompat key after upgrading from 1703 to 1709 (all had it prior to upgrading to \
1709.) I had to use our patch management software (Ivanti Endpoint Security) to \
re-push the QualityCompat key, then get the latest Microsoft cumulative update \
installed.<br> Cylance is in the minority with respect to refusing to follow \
Microsoft's instructions. I expect at some point Microsoft is going to have to \
capitulate and install updates even if the key is not present...or start kicking some \
vendors out of the MAPP program for their bad behavior.<br>
<a href="https://technet.microsoft.com/en-us/security/dn467918.aspx">https://technet.microsoft.com/en-us/security/dn467918.aspx</a><br>
- Tim<br>
<br>
On 2/19/2018 12:29 PM, Langley, Leon wrote:<br>
Tim, we also use Cylance and I have not seen this behavior on any of our 1607, 1703, \
and 1709 clients. I will admit that I have a CI deployed by SCCM that forces \
the existence of the required registry key but that only runs once a day.<br> \
<br>
From: Tim Schwab [<a \
href="mailto:mailinglists.tss@gmail.com">mailto:mailinglists.tss@gmail.com</a>] <br>
Sent: Friday, January 12, 2018 8:03 PM<br>
To: Patch Management Mailing List <a \
href="mailto:patchmanagement@listserv.patchmanagement.org"> \
mailto:patchmanagement@listserv.patchmanagement.org</a><br>
Subject: Re: [patchmanagement] Win10 Pro 1703 to 1709 - QualityCompat key removed<br>
<br>
Cylance<br>
<br>
On Fri, Jan 12, 2018 at 5:08 PM, Bruce Polikoff <<a \
href="mailto:bruce@texas-inbox.com">mailto:bruce@texas-inbox.com</a>> wrote:<br> \
What's your AV vendor?<br> ________________________________________<br>
From: Tim Schwab <<a \
href="mailto:mailinglists.tss@gmail.com">mailto:mailinglists.tss@gmail.com</a>><br>
Sent: Friday, January 12, 2018 3:20:22 PM<br>
To: Patch Management Mailing List<br>
Subject: Re: [patchmanagement] Win10 Pro 1703 to 1709 - QualityCompat key removed
<br>
<br>
I would hope so, but, my AV vendor never set the key at all...saying that should be \
an the responsibility of their customers. <br>
<br>
It's going to be a mess for my lightly-managed off-LAN notebooks. They use WU, \
so I've got to track them all, know when they get 1709, then quickly push a package \
to re-set the QualityCompat key, then get them patched with the 2018-01 and later \
updates. It's a lot harder than it should be. Microsoft shouldn't be \
wiping the key and the AV vendors should set the key once they say they are \
compatible.<br> <br>
- Tim<br>
<br>
On Fri, Jan 12, 2018 at 3:38 PM, Brian Illner <<a \
href="mailto:Brian.Illner@canal-ins.com">mailto:Brian.Illner@canal-ins.com</a>> \
wrote:<br> So will the AV logic be smart enough to put that key back if the Windows \
10 feature upgrade removed it?<br> <br>
<br>
<br>
BRIAN ILLNER | Canal Insurance Company<br>
<a href="tel:%28864%29%20250-9227">tel:%28864%29%20250-9227</a><br>
<a href="tel:%28864%29%20679-2537">tel:%28864%29%20679-2537</a> Fax<br>
<br>
<br>
<br>
Visit <a href="http://canalinsurance.com">
http://canalinsurance.com</a> for news and information.<br>
<br>
<a href="https://www.linkedin.com/company/canal-insurance-company">https://www.linkedin.com/company/canal-insurance-company</a><br>
WARNING: As the information in this transmittal (including attachments, if \
any) may contain confidential, proprietary, or business trade secret information, it \
should only be reviewed by those who are the intended recipients. Unless you \
are an intended recipient, any review, use, disclosure, distribution or copying of \
this transmittal (or any attachments) is strictly prohibited. If you have \
received this transmittal in error, please notify me immediately by reply email and \
destroy all copies of the transmittal. While Canal believes this transmittal \
to be free of virus or other defect, it is the responsibility of the recipient to \
ensure that it is virus free and no responsibility is accepted by Canal (or its \
subsidiaries and affiliates) for any loss or damage arising therefrom.<br>
From: Tim Schwab [mailto:mailto:mailinglists.tss@gmail.com] <br>
Sent: Friday, January 12, 2018 11:16 AM<br>
To: Patch Management Mailing List <<a \
href="mailto:patchmanagement@listserv.patchmanagement.org">mailto:patchmanagement@listserv.patchmanagement.org</a>><br>
Subject: [patchmanagement] Win10 Pro 1703 to 1709 - QualityCompat key removed<br>
<br>
Since it's now officially CBB/S-AC, this morning, I've tested the 1703-1709 update on \
3 endpoints. All were running Win10 1703 Pro. All had the QualityCompat \
key present in 1703. After the 1709 update, the QualityCompat key was \
missing.<br> <br>
(We use Cylance, who doesn't set the key automatically. The key was set last \
week by deploying the tool Cylance provided to set the key manually.)<br> <br>
My opinion is that the AV vendors should be setting the key, but many are afraid to, \
despite saying they are compatible.<br> <br>
However, if the key has been set, why is 1709 deleting it as part of the update \
process???<br> <br>
- Tim<br>
<br>
<br>
<br>
<br>
---<br>
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