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List: outages-discussion
Subject: Re: [Outages-discussion] Experiencing VzW LTE outage across the US
From: Bob Harman - Huntersville <BHarman () ATD-US ! com>
Date: 2021-11-10 15:05:57
Message-ID: FE26DDE3-9751-470F-AB0C-2D2A5E4DBBE4 () atd-us ! com
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Our devices are configured to use ICMP to determine whether they're online. They're \
configured to reboot after about 6 minutes if there has been no ICMP response during \
that time (6 pings). We've tried changing the destination IP, but it appears that we \
are not getting ICMP responses at all. I can, however, ping the device's VzW static \
IP, but reachability varies by source IP.
We're trying to remove that ICMP test to see if they stay online, and are only \
impacted by having ICMP partially blocked.
--
Bob Harman
From: John Neiberger <jneiberger@gmail.com>
Date: Wednesday, November 10, 2021 at 9:40 AM
To: Nicholas Saraniti <nick@nirica.com>
Cc: Bob Harman <BHarman@ATD-US.com>, OUTAGES Mailing List <outages@outages.org>
Subject: Re: [outages] Experiencing VzW LTE outage across the US
-----EXTERNAL EMAIL – USE CAUTION -----
Confirmed in a suburb of Denver. My phone has a complete loss of connectivity right \
now.
On Wed, Nov 10, 2021, 7:30 AM Nicholas Saraniti via Outages \
<outages@outages.org<mailto:outages@outages.org>> wrote: Can confirm the same from \
South Florida
Nicholas Saraniti
On Nov 10, 2021, at 9:02 AM, Bob Harman - Huntersville via Outages \
<outages@outages.org<mailto:outages@outages.org>> wrote:
We're experiencing lack of Internet connectivity on devices using Verizon Wireless \
LTE service across various parts of the US. This appears to have started around 2AM \
and is ongoing. We have a similar hardware setup for tertiary Internet access using \
Telus in Canada, which is not affected, so we're pretty sure this is either a Verizon \
Wireless, or an upstream dependency issue.
--
Bob Harman
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<p class="MsoNormal">Our devices are configured to use ICMP to determine whether \
they're online. They're configured to reboot after about 6 minutes if there has \
been no ICMP response during that time (6 pings). We've tried changing the \
destination IP, but it appears that we are not getting ICMP responses at all. \
I can, however, ping the device's VzW static IP, but reachability varies by source \
IP.<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal"><span style="color:black">We're trying to remove that ICMP test \
to see if they</span> stay <span style="color:black">online, </span>and are only \
impacted by <span style="color:black"> having ICMP </span>partially <span \
style="color:black">blocked</span>.<span style="color:black"><o:p></o:p></span></p> \
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p> <p \
class="MsoNormal"><span style="color:black">--<o:p></o:p></span></p> <p \
class="MsoNormal"><span style="color:black">Bob Harman </span><o:p></o:p></p> </div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: \
</span></b><span style="font-size:12.0pt;color:black">John Neiberger \
<jneiberger@gmail.com><br> <b>Date: </b>Wednesday, November 10, 2021 at 9:40 \
AM<br> <b>To: </b>Nicholas Saraniti <nick@nirica.com><br>
<b>Cc: </b>Bob Harman <BHarman@ATD-US.com>, OUTAGES Mailing List \
<outages@outages.org><br> <b>Subject: </b>Re: [outages] Experiencing VzW LTE \
outage across the US<o:p></o:p></span></p> </div>
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<p class="MsoNormal">Confirmed in a suburb of Denver. My phone has a complete loss of \
connectivity right now.<o:p></o:p></p> </div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">On Wed, Nov 10, 2021, 7:30 AM Nicholas Saraniti via Outages \
<<a href="mailto:outages@outages.org">outages@outages.org</a>> \
wrote:<o:p></o:p></p> </div>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in \
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt"> <div>
<p class="MsoNormal">Can confirm the same from South Florida<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<div>
<p class="MsoNormal"><b><span style="color:black">Nicholas Saraniti</span></b><span \
style="color:black"><o:p></o:p></span></p> </div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On Nov 10, 2021, at 9:02 AM, Bob Harman - Huntersville via \
Outages <<a href="mailto:outages@outages.org" \
target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p> </div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">We're experiencing lack of Internet \
connectivity on devices using Verizon Wireless LTE service across various parts of \
the US. This appears to have started around 2AM and is ongoing.<o:p></o:p></p> \
</div> <div>
<p class="MsoNormal">We have a similar hardware setup for tertiary Internet access \
using Telus in Canada, which is not affected, so we're pretty sure this is either a \
Verizon Wireless, or an upstream dependency issue.<o:p></o:p></p> </div>
<div>
<div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">-- <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Bob Harman<o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
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<p class="MsoNormal">_______________________________________________<br>
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