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List:       outages-discussion
Subject:    Re: [Outages-discussion] [EXTERNAL] [outages] Cellular Outage
From:       John Neiberger <jneiberger () gmail ! com>
Date:       2020-06-16 16:03:55
Message-ID: CAOQYbjqhBSC094Zd3hsZNm3N-k6F6cQh_c9ma9cGDFy0P8gKaA () mail ! gmail ! com
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I still find it incredibly coincidental that right before the outage began
I received an email from Google Fi, my old provider, saying they're sorry
to see me go, as if I had just left. I actually left a year ago. Then when
the outage really took off, my personal cell wasn't even talking to the TMO
towers, but my work cell--which has been TMO for years--seemed to never
lose connectivity to the towers. It was almost as if this were an issue
with the customer database getting hosed somehow, not just a network issue,
per se. It may have just been a coincidence, but the timing was pretty
strange.

On Tue, Jun 16, 2020 at 9:56 AM Jason Kuehl <jason.w.kuehl@gmail.com> wrote:

> I have so many theories. I can't wait to see RCA on this.
> 
> On Tue, Jun 16, 2020 at 11:34 AM Frank Bulk <frnkblk@iname.com> wrote:
> 
> > I read a news report about Level3 backhaul, too, but CenturyLink refuted
> > it.
> > 
> > 
> > 
> > Here are the two most page I've read so far:
> > 
> > "This is an IP traffic related issue that has created significant
> > capacity issues in the network core throughout the day."
> > 
> > https://www.t-mobile.com/news/update-for-customers-on-network-issues
> > 
> > 
> > 
> > "The network outage was related to the company's 5G rollout, Deutsche
> > Telekom AG Chief Executive Officer Tim Hoettges said in a press conference."
> > 
> > 
> > https://www.bloomberg.com/news/articles/2020-06-15/t-mobile-working-to-recover-from-major-service-disruption?srnd=premium
> >  
> > 
> > 
> > Frank
> > 
> > 
> > 
> > *From:* Outages-discussion <outages-discussion-bounces@outages.org> *On
> > Behalf Of *Nate
> > *Sent:* Monday, June 15, 2020 5:20 PM
> > *To:* Chapman, Brad (NBCUniversal) <Brad.Chapman@nbcuni.com>
> > *Cc:* OUTAGES Discussion List <Outages-discussion@outages.org>
> > *Subject:* Re: [Outages-discussion] [EXTERNAL] [outages] Cellular Outage
> > 
> > 
> > 
> > I'm hearing chatter it might be Level3 Back-haul provider is having
> > issues. Can anyone confirm this? Or deny this?
> > 
> > 
> > 
> > On Mon, Jun 15, 2020, 3:24 PM Chapman, Brad (NBCUniversal) <
> > Brad.Chapman@nbcuni.com> wrote:
> > 
> > Downdetector.com receives unfiltered, unreviewed submissions from the
> > general public.
> > 
> > Most of the data on this site has value, but there is also a lot of
> > noise.
> > 
> > When reporting an issue with the carriers, people have three choices: no
> > signal, no calls, no data.
> > 
> > Perhaps the reports on the other carriers is the result of customers
> > calling a friend who has T-Mobile or Sprint, and the call did not go
> > through.  They assume, erroneously, that it must be their own carrier's
> > fault.
> > 
> > -Brad
> > 
> > On 6/15/20, 1:53 PM, "Outages on behalf of Jay R. Ashworth via Outages" <
> > outages-bounces@outages.org on behalf of outages@outages.org> wrote:
> > 
> > Ok, apparently this *is* affecting data. :-)
> > 
> > This outage is affecting all 4 carriers, and in many states,
> > according to
> > reports in a number of channels.  I have this from a Tampa local:
> > 
> > """
> > This is because of an update in the systems from the Sprint side to
> > help
> > merge with T Mobile. That happened from 12am-6am EST and Sprint's
> > systems
> > clashed with T Mobile's. I'm glad I have off today.
> > """
> > 
> > That's not going to esplain the other carriers' problems, of course,
> > but...
> > 
> > Now that everyone knows that everyone knows, let's keep the main-list
> > traffic
> > to either *actual ticket data*, or *actual clearance reports*; put
> > everything
> > else on -discuss, please.
> > 
> > Cheers,
> > -- jr '</admin>' a
> > --
> > Jay R. Ashworth                  Baylink
> > jra@baylink.com
> > Designer                     The Things I Think
> > RFC 2100
> > Ashworth & Associates
> > https://urldefense.com/v3/__http://www.bcp38.info__;!!PIZeeW5wscynRQ!8KnvtBqyLZehc_D4s2ag-poOut4vOMmT9VUqEs7vzuxGseigZqBPvco7RC-YreAPjg$
> >  <https://urldefense.com/v3/__http:/www.bcp38.info__;!!PIZeeW5wscynRQ!8KnvtBqyLZehc_D4s2ag-poOut4vOMmT9VUqEs7vzuxGseigZqBPvco7RC-YreAPjg$>
> >  2000 Land Rover DII
> > St Petersburg FL USA      BCP38: Ask For It By Name!           +1 727
> > 647 1274
> > _______________________________________________
> > Outages mailing list
> > Outages@outages.org
> > 
> > https://urldefense.com/v3/__https://puck.nether.net/mailman/listinfo/outages__;!!P \
> > IZeeW5wscynRQ!8KnvtBqyLZehc_D4s2ag-poOut4vOMmT9VUqEs7vzuxGseigZqBPvco7RC9F9Kowvw$ \
> > <https://urldefense.com/v3/__https:/puck.nether.net/mailman/listinfo/outages__;!!P \
> > IZeeW5wscynRQ!8KnvtBqyLZehc_D4s2ag-poOut4vOMmT9VUqEs7vzuxGseigZqBPvco7RC9F9Kowvw$>
> >  
> > _______________________________________________
> > Outages-discussion mailing list
> > Outages-discussion@outages.org
> > https://puck.nether.net/mailman/listinfo/outages-discussion
> > 
> > _______________________________________________
> > Outages-discussion mailing list
> > Outages-discussion@outages.org
> > https://puck.nether.net/mailman/listinfo/outages-discussion
> > 
> 
> 
> --
> Sincerely,
> 
> Jason W Kuehl
> Cell 920-419-8983
> jason.w.kuehl@gmail.com
> _______________________________________________
> Outages-discussion mailing list
> Outages-discussion@outages.org
> https://puck.nether.net/mailman/listinfo/outages-discussion
> 


[Attachment #5 (text/html)]

<div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif">I \
still find it incredibly coincidental that right before the outage began I received \
an email from Google Fi, my old provider, saying they&#39;re sorry to see me go, as \
if I had just left. I actually left a year ago. Then when the outage really took off, \
my personal cell wasn&#39;t even talking to the TMO towers, but my work cell--which \
has been TMO for years--seemed to never lose connectivity  to the towers. It was \
almost as if this were an issue with the customer database getting hosed somehow, not \
just a network issue, per se. It may have just been a coincidence, but the timing was \
pretty strange.</div></div><br><div class="gmail_quote"><div dir="ltr" \
class="gmail_attr">On Tue, Jun 16, 2020 at 9:56 AM Jason Kuehl &lt;<a \
href="mailto:jason.w.kuehl@gmail.com">jason.w.kuehl@gmail.com</a>&gt; \
wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px \
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">I have \
so many theories. I can&#39;t  wait to see RCA on this.</div><br><div \
class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jun 16, 2020 at 11:34 \
AM Frank Bulk &lt;<a href="mailto:frnkblk@iname.com" \
target="_blank">frnkblk@iname.com</a>&gt; wrote:<br></div><blockquote \
class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid \
rgb(204,204,204);padding-left:1ex"><div lang="EN-US"><div><p class="MsoNormal">I read \
a news report about Level3 backhaul, too, but CenturyLink refuted \
it.<u></u><u></u></p><p class="MsoNormal"><u></u>  <u></u></p><p \
class="MsoNormal">Here are the two most page I've read so far:<u></u><u></u></p><p \
class="MsoNormal">"This is an IP traffic related issue that has created significant \
capacity issues in the network core throughout the day."<u></u><u></u></p><p \
class="MsoNormal"><a \
href="https://www.t-mobile.com/news/update-for-customers-on-network-issues" \
target="_blank">https://www.t-mobile.com/news/update-for-customers-on-network-issues</a><u></u><u></u></p><p \
class="MsoNormal"><u></u>  <u></u></p><p class="MsoNormal">"The network outage was \
related to the company's 5G rollout, Deutsche Telekom AG Chief Executive Officer Tim \
Hoettges said in a press conference."<u></u><u></u></p><p class="MsoNormal"><a \
href="https://www.bloomberg.com/news/articles/2020-06-15/t-mobile-working-to-recover-from-major-service-disruption?srnd=premium" \
target="_blank">https://www.bloomberg.com/news/articles/2020-06-15/t-mobile-working-to-recover-from-major-service-disruption?srnd=premium</a><u></u><u></u></p><p \
class="MsoNormal"><u></u>  <u></u></p><p class="MsoNormal">Frank<u></u><u></u></p><p \
class="MsoNormal"><u></u>  <u></u></p><div \
style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid \
rgb(225,225,225);padding:3pt 0in 0in"><p class="MsoNormal"><b>From:</b> \
Outages-discussion &lt;<a href="mailto:outages-discussion-bounces@outages.org" \
target="_blank">outages-discussion-bounces@outages.org</a>&gt; <b>On Behalf Of \
</b>Nate<br><b>Sent:</b> Monday, June 15, 2020 5:20 PM<br><b>To:</b> Chapman, Brad \
(NBCUniversal) &lt;<a href="mailto:Brad.Chapman@nbcuni.com" \
target="_blank">Brad.Chapman@nbcuni.com</a>&gt;<br><b>Cc:</b> OUTAGES Discussion List \
&lt;<a href="mailto:Outages-discussion@outages.org" \
target="_blank">Outages-discussion@outages.org</a>&gt;<br><b>Subject:</b> Re: \
[Outages-discussion] [EXTERNAL] [outages] Cellular Outage<u></u><u></u></p></div><p \
class="MsoNormal"><u></u>  <u></u></p><div><p class="MsoNormal">I&#39;m hearing \
chatter it might be Level3 Back-haul provider is having issues. Can anyone confirm \
this? Or deny this?<u></u><u></u></p></div><p class="MsoNormal"><u></u>  \
<u></u></p><div><div><p class="MsoNormal">On Mon, Jun 15, 2020, 3:24 PM Chapman, Brad \
(NBCUniversal) &lt;<a href="mailto:Brad.Chapman@nbcuni.com" \
target="_blank">Brad.Chapman@nbcuni.com</a>&gt; \
wrote:<u></u><u></u></p></div><blockquote \
style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid \
rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in"><p \
class="MsoNormal">Downdetector.com receives unfiltered, unreviewed submissions from \
the general public.   <br><br>Most of the data on this site has value, but there is \
also a lot of noise.   <br><br>When reporting an issue with the carriers, people have \
three choices: no signal, no calls, no data.   <br><br>Perhaps the reports on the \
other carriers is the result of customers calling a friend who has T-Mobile or \
Sprint, and the call did not go through.   They assume, erroneously, that it must be \
their own carrier&#39;s fault.<br><br>-Brad<br><br>On 6/15/20, 1:53 PM, \
&quot;Outages on behalf of Jay R. Ashworth via Outages&quot; &lt;<a \
href="mailto:outages-bounces@outages.org" \
target="_blank">outages-bounces@outages.org</a> on behalf of <a \
href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>&gt; \
wrote:<br><br>      Ok, apparently this *is* affecting data. :-)<br><br>      This \
outage is affecting all 4 carriers, and in many states, according to <br>      \
reports in a number of channels.   I have this from a Tampa local:<br><br>      \
&quot;&quot;&quot;<br>      This is because of an update in the systems from the \
Sprint side to help <br>      merge with T Mobile. That happened from 12am-6am EST \
and Sprint&#39;s systems <br>      clashed with T Mobile&#39;s. I&#39;m glad I have \
off today.<br>      &quot;&quot;&quot;<br><br>      That&#39;s not going to esplain \
the other carriers&#39; problems, of course, but...<br><br>      Now that everyone \
knows that everyone knows, let&#39;s keep the main-list traffic<br>      to either \
*actual ticket data*, or *actual clearance reports*; put everything<br>      else on \
-discuss, please.<br><br>      Cheers,<br>      -- jr &#39;&lt;/admin&gt;&#39; a<br>  \
-- <br>      Jay R. Ashworth                           Baylink                        \
<a href="mailto:jra@baylink.com" target="_blank">jra@baylink.com</a><br>      \
Designer                                The Things I Think                            \
RFC 2100<br>      Ashworth &amp; Associates           <a \
href="https://urldefense.com/v3/__http:/www.bcp38.info__;!!PIZeeW5wscynRQ!8KnvtBqyLZehc_D4s2ag-poOut4vOMmT9VUqEs7vzuxGseigZqBPvco7RC-YreAPjg$" \
target="_blank">https://urldefense.com/v3/__http://www.bcp38.info__;!!PIZeeW5wscynRQ!8KnvtBqyLZehc_D4s2ag-poOut4vOMmT9VUqEs7vzuxGseigZqBPvco7RC-YreAPjg$</a> \
2000 Land Rover DII<br>      St Petersburg FL USA         BCP38: Ask For It By Name!  \
+1 727 647 1274<br>      _______________________________________________<br>      \
Outages mailing list<br>      <a href="mailto:Outages@outages.org" \
target="_blank">Outages@outages.org</a><br>      <a \
href="https://urldefense.com/v3/__https:/puck.nether.net/mailman/listinfo/outages__;!! \
PIZeeW5wscynRQ!8KnvtBqyLZehc_D4s2ag-poOut4vOMmT9VUqEs7vzuxGseigZqBPvco7RC9F9Kowvw$" \
target="_blank">https://urldefense.com/v3/__https://puck.nether.net/mailman/listinfo/o \
utages__;!!PIZeeW5wscynRQ!8KnvtBqyLZehc_D4s2ag-poOut4vOMmT9VUqEs7vzuxGseigZqBPvco7RC9F9Kowvw$</a> \
<br><br>_______________________________________________<br>Outages-discussion mailing \
list<br><a href="mailto:Outages-discussion@outages.org" \
target="_blank">Outages-discussion@outages.org</a><br><a \
href="https://puck.nether.net/mailman/listinfo/outages-discussion" \
target="_blank">https://puck.nether.net/mailman/listinfo/outages-discussion</a><u></u> \
<u></u></p></blockquote></div></div></div>_______________________________________________<br>
 Outages-discussion mailing list<br>
<a href="mailto:Outages-discussion@outages.org" \
target="_blank">Outages-discussion@outages.org</a><br> <a \
href="https://puck.nether.net/mailman/listinfo/outages-discussion" rel="noreferrer" \
target="_blank">https://puck.nether.net/mailman/listinfo/outages-discussion</a><br> \
</blockquote></div><br clear="all"><div><br></div>-- <br><div \
dir="ltr">Sincerely,<br>  <br>Jason W Kuehl<br>Cell 920-419-8983<br><a \
href="mailto:jason.w.kuehl@gmail.com" \
target="_blank">jason.w.kuehl@gmail.com</a></div> \
_______________________________________________<br> Outages-discussion mailing \
list<br> <a href="mailto:Outages-discussion@outages.org" \
target="_blank">Outages-discussion@outages.org</a><br> <a \
href="https://puck.nether.net/mailman/listinfo/outages-discussion" rel="noreferrer" \
target="_blank">https://puck.nether.net/mailman/listinfo/outages-discussion</a><br> \
</blockquote></div>



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