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List: outages-discussion
Subject: Re: [Outages-discussion] Spectrum/Comcast outage
From: "Frank Bulk" <frnkblk () iname ! com>
Date: 2019-10-16 19:25:18
Message-ID: 002101d58457$72582c60$57088520$ () iname ! com
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We've had one business customer report calls several drops - is it in any
way related to what's been shared this morning about Windstream or
Earthlink?
Frank
From: Outages <outages-bounces@outages.org> On Behalf Of Phillip Alger via
Outages
Sent: Wednesday, October 16, 2019 11:41 AM
To: outages@outages.org
Subject: Re: [outages] Spectrum/Comcast outage
Help Desk call volume has increased drastically stating one way or no audio.
Almost all calls traverse Windstream at some point during traces.
Phillip Alger
480-426-9841
Crexendo, Inc.
From: Outages <outages-bounces@outages.org
<mailto:outages-bounces@outages.org> > On Behalf Of Rob Hall via Outages
Sent: Wednesday, October 16, 2019 10:22 AM
To: outages@outages.org <mailto:outages@outages.org>
Subject: [outages] Spectrum/Comcast outage
I've seen 8 branch offices drop coast-to-coast in the past 30 minutes (CA,
TN, VA primarily) with service on both Spectrum and Comcast. Is anyone
seeing a backbone or transit issue that we could track this back to?
Thanks!
--
Rob Hall, CCNP, CCP-V - IT Manager
C 423.312.6003 | O 423.272.7897 | F 423.765.1881
1040 Tidewater Court, Kingsport, TN 37660
rhall@lstaff.com <mailto:rhall@lstaff.com> | luttrellstaffing.com
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vlink="#954F72"><div class=WordSection1><p class=MsoNormal>We’ve had one \
business customer report calls several drops – is it in any way related to \
what’s been shared this morning about Windstream or Earthlink?<o:p></o:p></p><p \
class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Frank <o:p></o:p></p><p \
class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid \
#E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Outages \
<outages-bounces@outages.org> <b>On Behalf Of </b>Phillip Alger via \
Outages<br><b>Sent:</b> Wednesday, October 16, 2019 11:41 AM<br><b>To:</b> \
outages@outages.org<br><b>Subject:</b> Re: [outages] Spectrum/Comcast \
outage<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p \
class=MsoNormal><span style='color:#1F497D'>Help Desk call volume has increased \
drastically stating one way or no audio. Almost all calls traverse Windstream at some \
point during traces.<o:p></o:p></span></p><p class=MsoNormal><span \
style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span \
style='font-size:12.0pt;font-family:"Times New \
Roman",serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span \
style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D'>Phillip \
Alger <o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:12.0pt;font-family:"Times New \
Roman",serif;color:#1F497D'>480-426-9841<o:p></o:p></span></p><p \
class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New \
Roman",serif;color:#1F497D'>Crexendo, Inc.<o:p></o:p></span></p></div><p \
class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div \
style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p \
class=MsoNormal><b>From:</b> Outages <<a \
href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>> <b>On \
Behalf Of </b>Rob Hall via Outages<br><b>Sent:</b> Wednesday, October 16, 2019 10:22 \
AM<br><b>To:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br><b>Subject:</b> \
[outages] Spectrum/Comcast outage<o:p></o:p></p></div></div><p \
class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’ve seen 8 branch \
offices drop coast-to-coast in the past 30 minutes (CA, TN, VA primarily) with \
service on both Spectrum and Comcast. Is anyone seeing a backbone or transit issue \
that we could track this back to?<o:p></o:p></p><p \
class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks!<o:p></o:p></p><p \
class=MsoNormal>--<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><table \
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class=MsoNormal><b><span style='font-size:12.0pt;color:#002060'>Rob Hall, \
</span></b><b><span style='font-size:10.0pt;color:#002060'>CCNP, CCP-V – \
</span></b><i><span style='font-size:12.0pt;color:#002060'>IT Manager</span></i><span \
style='font-size:12.0pt;color:#002060'><br>C 423.312.6003 </span><span \
style='font-size:12.0pt;color:#C00000'>|</span><span \
style='font-size:12.0pt;color:#002060'> O 423.272.7897 </span><span \
style='font-size:12.0pt;color:#C00000'>|</span><span \
style='font-size:12.0pt;color:#002060'> F 423.765.1881<o:p></o:p></span></p><p \
class=MsoNormal><span style='font-size:12.0pt;color:#002060'>1040 Tidewater Court, \
Kingsport, TN 37660<o:p></o:p></span></p><p class=MsoNormal><u><span \
style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#002060'><a \
href="mailto:rhall@lstaff.com">rhall@lstaff.com</a></span></u><span \
style='font-size:12.0pt;color:#002060'> </span><span \
style='font-size:12.0pt;color:#C00000'>|</span><span \
style='font-size:12.0pt;color:#002060'> luttrellstaffing.com \
<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p \
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