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List: outages-discussion
Subject: Re: [Outages-discussion] Level 3 Chicago
From: "Frank Bulk" <frnkblk () iname ! com>
Date: 2017-02-08 22:12:02
Message-ID: 002e01d28258$6024e7d0$206eb770$ () iname ! com
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Since this was a partial fiber cut this morning, perhaps they had to complete the cut \
to repair it this afternoon and that knocked Andrew Bunde out?
Frank
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Steven Surdock via \
Outages
Sent: Wednesday, February 08, 2017 3:39 PM
To: outages@outages.org; Andrew Bunde <abunde@tower-research.com>
Subject: Re: [outages] Level 3 Chicago
*** CASCADED EXTERNAL NOTES 08-Feb-2017 20:41:38 GMT From CASE: - Event
Field Services were able to locate and pull slack from the second hand-hole and are \
preparing a trench. The splice repair team is on site and splicing activities will \
commence shortly. The ETR is undetermined at this time.
*** CASCADED EXTERNAL NOTES 08-Feb-2017 19:37:44 GMT From CASE: - Event
Field Services have reported that the West hand-hole has been excavated; however \
slack fiber is not available in the hand-hole. Field Services have located the East \
hand-hole and are beginning excavation activities to identify slack fiber at that \
location. The fiber splicing repair teams are still en route to the site and are \
expected to arrive by 20:00 GMT. Once the slack fiber has been located and the \
repair teams are on-site splicing activities will commence. The estimated time to \
repair is undetermined.
*** CASCADED EXTERNAL NOTES 08-Feb-2017 18:11:25 GMT From CASE: - Event
Fiber splicing repair teams are still en route and the ETA remains at 19:00 GMT, the \
next update will be provided once the repair teams have arrived on site.
*** CASCADED EXTERNAL NOTES 08-Feb-2017 16:51:32 GMT From CASE: - Event Upon further \
investigation, Field Services has reported that the issue has been isolated to a \
partial fiber cut. The partial fiber cut occurred as Level 3 Field Services were \
cutting a hand-hole into the duct as part of pre-implementation work for an upcoming \
fiber relocation. The Fiber duct was believed to have been empty and therefore, no \
impact was expected. Fiber splicing repair teams are still en route and have provided \
an estimated time for arrival (ETA) of 19:00 GMT. An estimated time for repair (ETR) \
is still unknown at this time.
02/08/2017 15:42:29 GMT - 02/08/2017 14:52:53 GMT - The Transport NOC has reported \
that a suspected fiber cut between Niles, MI and Gary, IN is impacting unprotected \
transport services. The Transport NOC is engaging Field Services for further \
investigations. Please be advised that updates for this event will be relayed at a \
minimum of hourly unless otherwise noted. The information conveyed hereafter is \
associated to live troubleshooting effort and as the discovery process evolves \
through to service resolution, ticket closure, or post incident review, details may \
evolve.
02/08/2017 15:55:24 GMT -
*** CASCADED EXTERNAL NOTES 08-Feb-2017 15:54:56 GMT From CASE: - Event The Transport \
NOC reported that the fiber cut is due to a ground crew cutting through a duct that \
was suspected to be empty. Field Services are en route and will be repairing the \
fiber in the existing duct, however; there is no estimated time for repair at this \
time.
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Andrew Bunde via \
Outages
Sent: Wednesday, February 8, 2017 4:15 PM
To: 'outages@outages.org' <outages@outages.org <mailto:outages@outages.org> >
Subject: [outages] Level 3 Chicago
Lost a circuit around 4PM EST today. Anyone else?
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class=WordSection1><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Since this was a partial \
fiber cut this morning, perhaps they had to complete the cut to repair it this \
afternoon and that knocked Andrew Bunde out?<o:p></o:p></span></p><p \
class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p \
class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Frank<o:p></o:p></span></p><p \
class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><div><div \
style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p \
class=MsoNormal><b><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Outages \
[mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Steven Surdock via \
Outages<br><b>Sent:</b> Wednesday, February 08, 2017 3:39 PM<br><b>To:</b> \
outages@outages.org; Andrew Bunde \
<abunde@tower-research.com><br><b>Subject:</b> Re: [outages] Level 3 \
Chicago<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p \
class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>*** \
CASCADED EXTERNAL NOTES 08-Feb-2017 20:41:38 GMT From CASE: - \
Event<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Field Services were able to \
locate and pull slack from the second hand-hole and are preparing a trench. The \
splice repair team is on site and splicing activities will commence shortly. The ETR \
is undetermined at this time.<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p \
class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>*** \
CASCADED EXTERNAL NOTES 08-Feb-2017 19:37:44 GMT From CASE: - \
Event<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Field Services have \
reported that the West hand-hole has been excavated; however slack fiber is not \
available in the hand-hole. Field Services have located the East hand-hole and \
are beginning excavation activities to identify slack fiber at that location. \
The fiber splicing repair teams are still en route to the site and are expected to \
arrive by 20:00 GMT. Once the slack fiber has been located and the repair teams \
are on-site splicing activities will commence. The estimated time to repair is \
undetermined.<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p \
class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>*** \
CASCADED EXTERNAL NOTES 08-Feb-2017 18:11:25 GMT From CASE: - \
Event<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Fiber splicing repair teams \
are still en route and the ETA remains at 19:00 GMT, the next update will be provided \
once the repair teams have arrived on site.<o:p></o:p></span></p><p \
class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p \
class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p \
class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>*** \
CASCADED EXTERNAL NOTES 08-Feb-2017 16:51:32 GMT From CASE: - Event Upon further \
investigation, Field Services has reported that the issue has been isolated to a \
partial fiber cut. The partial fiber cut occurred as Level 3 Field Services were \
cutting a hand-hole into the duct as part of pre-implementation work for an upcoming \
fiber relocation. The Fiber duct was believed to have been empty and therefore, no \
impact was expected. Fiber splicing repair teams are still en route and have provided \
an estimated time for arrival (ETA) of 19:00 GMT. An estimated time for repair (ETR) \
is still unknown at this time.<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p \
class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'>02/08/2017 15:42:29 GMT - \
02/08/2017 14:52:53 GMT - The Transport NOC has reported that a suspected fiber cut \
between Niles, MI and Gary, IN is impacting unprotected transport services. The \
Transport NOC is engaging Field Services for further investigations. Please be \
advised that updates for this event will be relayed at a minimum of hourly unless \
otherwise noted. The information conveyed hereafter is associated to live \
troubleshooting effort and as the discovery process evolves through to service \
resolution, ticket closure, or post incident review, details may \
evolve.<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p \
class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'>02/08/2017 15:55:24 GMT \
-<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'>*** CASCADED EXTERNAL NOTES \
08-Feb-2017 15:54:56 GMT From CASE: - Event The Transport NOC reported that the fiber \
cut is due to a ground crew cutting through a duct that was suspected to be empty. \
Field Services are en route and will be repairing the fiber in the existing duct, \
however; there is no estimated time for repair at this time.<o:p></o:p></span></p><p \
class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><div \
style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt'><div><div \
style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p \
class=MsoNormal><b><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Outages [<a \
href="mailto:outages-bounces@outages.org">mailto:outages-bounces@outages.org</a>] \
<b>On Behalf Of </b>Andrew Bunde via Outages<br><b>Sent:</b> Wednesday, February 8, \
2017 4:15 PM<br><b>To:</b> 'outages@outages.org' <<a \
href="mailto:outages@outages.org">outages@outages.org</a>><br><b>Subject:</b> \
[outages] Level 3 Chicago<o:p></o:p></span></p></div></div><p \
class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Lost a \
circuit around 4PM EST today. Anyone \
else?</span><o:p></o:p></p></div></div></div></body></html>
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